bike-discount.de/enReviews

: 28,598Excellent

4.77

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Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: Dec 5, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: Dec 5, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

6,060 verified reviews in the last 12 months

28,598 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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 Verified review
Aug 25, 2022
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Aug 24, 2022
Good Price Slow Delivery
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 Verified review
Aug 24, 2022
Adding to be able to pay with ideal woulds be usefull
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Aug 23, 2022
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Aug 23, 2022
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Aug 23, 2022
Bike-Discount is my go-to online bike shop. There prices are the best in the business, there return policy is very good and hassle free. I only wish the transportation cost was free from a certain amount.
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Aug 23, 2022
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Answer by bike-discount.de/en
Aug 24, 2022
According to the customer's request, we have canceled his order.
 Verified review
Aug 23, 2022
After almost a month, the order did not arrive. Ordered a lot and this is an extraordinary event, but that is annoying me I can't do anything.
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Answer by bike-discount.de/en
Aug 30, 2022
the package was lost on the way to you, for this we apologize. We have written to you and have not received a reply. If you have any further questions, please contact us at reklamation@bike-discount.de.
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Aug 23, 2022
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Aug 23, 2022
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Aug 22, 2022
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Aug 22, 2022
alles OK
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Aug 22, 2022
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Aug 22, 2022
Send like a great online shop but their international deliveries via DHL seem to take weeks when other online shops only take days to deliver.
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Answer by bike-discount.de/en
Aug 24, 2022
Customer ordered on 14.08.22. We have handed over to DHL on 15.08.22. Unfortunately, we cannot influence the customs clearance times for delivery to South Africa. We ask for your understanding.
 Verified review
Aug 22, 2022
what I order I have. Without problem. Good company.
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Aug 22, 2022
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 Verified review
Aug 22, 2022
Everything arrived as it should and was well packaged. The estimated delivery times on the site are unrealistic and lead to frustration as a result.
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Answer by bike-discount.de/en
Aug 25, 2022
Thank you for the feedback. Customer purchased on 07/31/22, we transferred to our shipper on 08/02/22. Delivered on 08.08.22 in Ireland. There was a weekend in between.
 Verified review
Aug 21, 2022
Good price en delivery
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Aug 20, 2022 
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Aug 20, 2022
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