I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Buy quiet often from the site and every experience so far has been 5 star. Even when the product doesn’t deliver for some reason the customer service team and app allow speedy resolution. My go to website!!
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May 8, 2023
Nothing but excellent customer service, delivery on time and no problems. My most recent order had an incorrect item but the team refunded the charge to my account without any delay - top class service!!
Exact PO handling and back information related items. Wide range material and bikes are in the shop platform. Correct and fast answering case of complain issue.
My favorite bike shop 12 years ago!
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May 2, 2023
Good customer service.
One thing I'd like is not paying for shipping if I buy a lot and often... these few euros ads up quickly. I actually sometimes opt not to buy from them because of Delivery cost.
Good website and comprehensive catalogue of bikes, parts, accessories etc. I have dealt with them for more than 5 years and have always received excellent service with very competitive prices.
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May 10, 2023
The price of the parts is one of the best on the market. Shipping is quick and never had any problem when buying on their site. I highly recommend everyone to check bike-discount.de out!
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2 days ago
Delivery was done as announced. Product (bike) was almost already mounted. Quality of service is excellent: cancellation of orders and refund are processed very quickly. Appreciable.
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May 14, 2023
Delivery was faster than from e-shops located in Slovakia. Price of ordered items considerably lower. Components were without any visible damage, soon will be assembled onto my bike.
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May 3, 2023
Always reliable deliveries with competitive prices. Very good selection of quality items in stock. I needed to make a small adjustment to my order and the service was very good.
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4 days ago
Excellent prices, good range of products, very user friendly web page, many payment options, and good communication with customers. After several purchases, I keep coming back.
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13 days ago
Muy profesionales. Pedidos muy bien empaquetados, enviados a tiempo y correctos. Responden a las incidencias con una velocidad asombrosa y resuelven los problemas y las dudas.
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May 9, 2023
I’ve ordered everything between bikes and smallest of tools. Every order has been correct, on time and intact. I have had zero negative experiences with Bike-Discount this far.
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5 days ago
To be informed that the product is back on the market, which always has good prices for accessories, and that it doesn't take that long to get the goods home to Sweden 👍🏼
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11 days ago
Every time i but new bike stuff i research a lot, and I always end up buying on Bike Discount.
Shipping could be faster. I would pay for next day delivery to Sweden.
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6 days ago
Great prices with large amount and availability of products.
You should lower shipping costs and/or have free shipping above certain amount at purchase in your store.
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May 2, 2023
Maybe the 10th time I ordered at this shop. They have a fantastic large product range and low prices. Keep up the good work! My go to online store for bike parts.
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May 14, 2023
somewhere in 2005 I think must have been my first purchase here, and the shop is still there, with good products, good prices, easy searching, very reliable
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May 10, 2023
Three orders placed this far and all well received, all excellent!
Awaiting for some specific items to appear on offer, as expected in June, to do new order.
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13 days ago
Very reliable bike shop
- good prices
- reasonable delivery times. It usually takes only one week from placing the order to deliver outside of Germany
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8 days ago
Good range but could be better
Can't find maurten for example
Also have issue with delivering liquids and some brands which other companies delivers
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