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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great prices, but the slowest shipping ever. Takes 3 weeks to hand the package to DHL and even then sends only the bike itself. Need to wait even more for all parts
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Answer by bike-discount.de/en
Jun 16, 2023
Dear customer, thank you for your order and your review. We are pleased that you are happy to benefit from our good prices. I have checked your information: You are right: due to the public holidays and a high volume of orders, we were unfortunately temporarily a little behind schedule and our logistics partner also took longer to deliver. We therefore apologise for the inconvenience and kindly ask for your understanding.
If we can still help you in any way, please do not hesitate to contact us at any time.
Jun 15, 2023
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Fast and correct good prices. Make a filter option to display only goods that are same day available
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Jun 15, 2023
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Jun 15, 2023
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Jun 15, 2023
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Jun 15, 2023
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Hi. I’m very satisfied with everything- communication with support department and with e-shop too. 5 stars ⭐️👍
Thanks Karel
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Jun 15, 2023
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Easy to Order
Easy to order - and often at the best prices. Delivery is quick. And if you need to return something, that’s pretty easy too. I was called the customer service and they were able to assist me in English.
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Jun 15, 2023
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Great prices. Fast delivery. Excellent service
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Jun 15, 2023
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Hurtig levering.
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Jun 15, 2023
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Jun 15, 2023
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Jun 15, 2023
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Jun 15, 2023
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A reference store for bike lovers
A great range of quality stuff for bike enthusiasts. The service and shipping is perfect and the pricing is really good.
Advertised bike setup included Shimano BR-MT200/UR300. Received Clarks Clout 1.
Sellers response: "Due to the Covid-19 pandemic and the associated ongoing disruptions in global supply chains, individual illustrations and equipment lists may differ from the delivered bicycles. The manufacturer reserves the right to replace certain components with qualitatively equivalent ones."
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Answer by bike-discount.de/en
Jun 15, 2023
Dear customer, thank you for the order and the evaluation.
We are sorry if you were not completely satisfied. We can assure you that we ourselves are not satisfied with the situation, but unfortunately it is beyond our control to influence this. Therefore, we already point out this fact to our customers on the article. We kindly ask for your understanding. Is there anything else we can do for you? Feel free to contact us at any time if we can still be of assistance.
Jun 15, 2023
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Jun 15, 2023
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All went good. The bike box was a bit damaged but the bike was ok!
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Jun 14, 2023
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Rare spare part delivered quickly.
I was searching for a spare part that I didn't find anywhere else on the Internet.
It was out of stock for bikediscount as well, but about two weeks later I got the mail that it was back in stock, and another week later, I had it delivered to my door.
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