bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

Sort by  
Latest first
(12286)
(203)
(201)
Reset
3 days ago
 Verified review
My bike still dont arived
Report review
Answer by bike-discount.de/en
3 days ago
Dear customer, thank you very much for your order and your review. We are sorry that it has taken a little longer than expected. We are subjecting your bike to a final, careful check and are preparing it conscientiously for transportation. I have checked your details in our system: we are still within the specified delivery time. Your bike will certainly be ready soon and handed over to our logistics partner. You are also welcome to contact us personally at any time via our contact form if you have any further questions. We are always happy to assist you.
3 days ago
 Verified review
Very quick delivery of the ordered goods
Report review
3 days ago
 Verified review
Good
Report review
AD
Adam D.
Bibice
3 days ago
 Verified review
Great prices, good packaging, delivery as promised. Quick response to questions.
Report review
3 days ago
 Verified review
Fast delivery
Report review
3 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Hurtig levering og den rigtige vare
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
BG
Brian G.
Kilkenny
4 days ago
 Verified review

Excellent shop

Great after sales service, always reliable delivery, great products, only downfall is a lot of item's aren't in original boxes etc, but still perfect item's brand new
Report review
CV
christiaan v.
zottegem belgie
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
fast & accurate
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review