bike-discount.de/en
Reviews:

14,056 reviews in the last 12 months48,988 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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May 7, 2023
 Verified review
Everything has always gone smoothly and quickly and as promised.
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Apr 26, 2023
 Verified review
It was ok. Expected it to be a bit faster. Nothing to complain.
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Nov 10, 2023
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Good deal

Good price, right product. One star off because of postal fees.
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Nov 7, 2023
 Verified review

Triathlonist

Good price-quality, but shipment costs have raisen quite high.
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Jun 4, 2023
 Verified review
Return conditions via post are very penalising to the consumer
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May 26, 2023
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Seriedade

A diversidade de material, a rapidez do envio, a seriedade.
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Apr 16, 2023
 Verified review
Huge variety of products. Expensive shipping cost to Slovakia.
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Mar 31, 2023
 Verified review
Price, availability and fast delivery are OK. So far so good.
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Nov 21, 2023
 Verified review
Parcel did not call that packet is under way, only send email
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Jul 25, 2023
 Verified review
Fine chain and cassete. And a fine spoket for Shimano Steps.
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Jun 13, 2023
 Verified review
Very easy to do shopping with you. Good as I was recommended.
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Apr 1, 2023
 Verified review

Easy ordering

Ordering is easy and fast but delivery could be little faster
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Jul 22, 2023
 Verified review
Decent prizes, delivery took way much longer that promised.
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Jun 13, 2023
 Verified review
Good efficient and easy to use website with prompt delivery
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Aug 19, 2023
 Verified review
Very good, only sending the ordered items could be faster.
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Aug 13, 2023
 Verified review
Bike delivered on time, as agreed and at an excellent price
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May 26, 2023
 Verified review
Everything went well and the delivery arrived as expected.
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Apr 18, 2023
 Verified review
Very good prices, poor delivery service in local countries
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MS
Mahhie S.
Ireland
Oct 4, 2023
 Verified review
Very competitive prices and selection of quality products
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Jul 10, 2023
 Verified review
Everything is perfect, except return from baltic countrys.
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