bike-discount.de/enReviews

: 37,863Excellent

4.79
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certified since: Jun 7, 2022
updated on: Jun 10, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Jun 10, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

4.79
Excellent
How is the rating calculated?

15,316 verified reviews in the last 12 months

5
87 %
4
9 %
3
1 %
2
< 1 %
1
2 %
37,863 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review

Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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 Verified review
Feb 13, 2023
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Answer by bike-discount.de/en
Feb 13, 2023
Dear customer, thank you very much for your review! I have reviewed your case: apparently there were difficulties in your case with the payment method you selected. We are sorry for that. You are very welcome to contact us for the next order so that we can help you. Thank you for your understanding.
 Verified review
Feb 12, 2023
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 Verified review
Feb 12, 2023
Bad customer service
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Answer by bike-discount.de/en
Feb 13, 2023
Dear customer, thank you for your rating and for your feedback. We are sorry that you are not completely satisfied, but we are pleased that you are happy with the goods you ordered and hope you enjoy them. Is there anything else we can do for you? You are welcome to contact us via our contact form.
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Feb 12, 2023
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Feb 12, 2023
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Feb 12, 2023
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Feb 12, 2023
 
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Great deals, always stocked, slow dpd shipping.
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Feb 12, 2023
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Feb 11, 2023
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Feb 11, 2023
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Feb 11, 2023
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Answer by bike-discount.de/en
Feb 13, 2023
Dear customer, thank you for your feedback. We are sorry that you were not satisfied. Unfortunately, we cannot find a contact in our system. Is there anything else we can do to help you? Please feel free to contact us via our contact form.
 Verified review
Feb 11, 2023
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Feb 11, 2023
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Feb 11, 2023
discount vouchers to regular customers
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Feb 11, 2023
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Feb 11, 2023
Needs faster shipping
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Feb 11, 2023
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Feb 10, 2023
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Feb 10, 2023
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Feb 10, 2023
better prices
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