I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
I’ve ordered everything between bikes and smallest of tools. Every order has been correct, on time and intact. I have had zero negative experiences with Bike-Discount this far.
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10 days ago
To be informed that the product is back on the market, which always has good prices for accessories, and that it doesn't take that long to get the goods home to Sweden 👍🏼
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May 19, 2023
Items were dispatched but tracking was not available within Germany which is very weird. Finally the delivery details were provided the same morning items were delivered.
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May 18, 2023
Every time i but new bike stuff i research a lot, and I always end up buying on Bike Discount.
Shipping could be faster. I would pay for next day delivery to Sweden.
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May 18, 2023
Mostly all has been fine, though defective crank and pedals on a MTB was not acknowledge, They even send me another pair of cheaper AND defective pedals to shut me up...
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10 days ago
Great prices with large amount and availability of products.
You should lower shipping costs and/or have free shipping above certain amount at purchase in your store.
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5 days ago
Great quality bikes and biking gear, together with excellent communication and service. All this with some of the lowest possible prices.
Great job by all.
Thanks
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May 12, 2023
The was a problem with a part availability which they failed to notify me in time, other than that the whole experience was good...and the packaging /QC excellent.
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May 14, 2023
somewhere in 2005 I think must have been my first purchase here, and the shop is still there, with good products, good prices, easy searching, very reliable
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May 10, 2023
Three orders placed this far and all well received, all excellent!
Awaiting for some specific items to appear on offer, as expected in June, to do new order.
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May 19, 2023
Could have warned me I would have to pay import duty on my order.
Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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May 10, 2023
Nothing, maybe when is any problem with customer order, give faster info to customers, where is problem. I’m satisfied how support worked then. Thanks 😊
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May 16, 2023
Very reliable bike shop
- good prices
- reasonable delivery times. It usually takes only one week from placing the order to deliver outside of Germany
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3 days ago
out-of-stock product did not become available for ordering when the notice email was sent, but i needed to wait and log in later to complete the order
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12 days ago
Good range but could be better
Can't find maurten for example
Also have issue with delivering liquids and some brands which other companies delivers
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May 18, 2023
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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May 4, 2023
that you have parts for kids bikes! microshift super short, tires, grips, and the whole dedicated parts section (could be larger, but it's a start)
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May 17, 2023
Great value for money, vast choice of items, excellent shipping times. This has been one of my favorite go-to online stores. Highly recommended.
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5 days ago
Some delivery info was unclear and there was some trouble with paying through Amazon so I had to use other ways, otherwise everything was fine.
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12 days ago
Great help with everything: from answers on technical issues until delivery and assembly.
Also returns are treated in a great professional way.
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