bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Reggae D.
Bratislava
13 days ago
 Verified review
Reliability. Fast delivery. What could we possibly do better: How about proposing a free shipping for a product(order) which amount is above 1000 EUR?
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Feb 28, 2024
 Verified review
While I was sceptical to order rims (fragile item)...the parcel arrived in excellent condition and well packaged. Arrived safely and on time.Thanks
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Mar 7, 2024
 Verified review

Experience generally good, no battery delivery in EU

Experience very good, although I was not able to order a replacement Bosch eBike battery, as I live in Ireland (in EU). That was disappointing
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2 days ago
 Verified review

Hassle free purchase

Old model of shimano parts available (in my case, left and right name plates for dura-ace 9000). Shipping was quick and everything went well.
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Feb 29, 2024
 Verified review
Had to return shoes, process simple and refunded as soon as they receive them. Have always found good to deal with. Good prices and delivery
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Feb 28, 2024
 Verified review
Good prices, god products, fast shiping, no issues with the transports from them, most of the product desired on stock, big up and thank's
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10 days ago
 Verified review

Perfect Service

Great prices, quick shipping, items arrived to Ireland quickly, exactly as described and in good condition. What more can you ask for...
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2 days ago
 Verified review
Everything I ordered I got as expected. All items are as described. Fast orders, fast deliveries. I will definitely use the site again!
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Feb 28, 2024
 Verified review

Bike Discount's website is clear

Bike Discount's website is clear, and the search options are extensive. Packaging and shipping, everything works as you would expect.
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2 days ago
 Verified review

Quick postage and excellect customer service

Quick postage, excellent customer service (I had to contact about an out of stock item, they responded very quickly). Will buy again!
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BG
Brian G.
Kilkenny
3 days ago
 Verified review
Great price's on top quality products, always reliable and well packaged delivers, fast and great customer service and after sales
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9 hours ago
 Verified review

BR-T4000 V-Brake-Set and MTB/Road Brake Cable Set Steel front/rear

Just like in the pictures, came well packed and everything is working fine. Brakes upgraded from candilever to Vbrake. Thank you!
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Mar 1, 2024
 Verified review

Good online bike shop

I have nothing to say, so far everything has gone well. I have already purchased various equipment, including a complete bicycle.
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Mar 15, 2024
 Verified review
to improve - I bout chain and invethouly it was not in stocks! even it was when I bout it to keep - fast tesponse and shipment
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Mar 8, 2024
 Verified review
Large stock of items, good product description, easy ordering, fast delivery times. In short, excellent service for five stars.
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5 days ago
 Verified review

Among the best online cycle-shops...

Good prices, fast shipping, helpful service team. Highly recommended. (Miss Specialized accesories and GLS as shipping option)
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Mar 3, 2024
 Verified review
Support is very quick to response. The prices are great and availability excellent. Nothing more to ask from any online shop!
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Mar 12, 2024
 Verified review
I am buying a third bike from here and every time I have been very satisfied, both with the order fulfillment and the bikes.
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Mar 4, 2024
 Verified review
My best online shop at the moment. Great selection of products. Always very quick delivery. And of course unbeatable prices.
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2 days ago
 Verified review
great prices for excellent bike parts. maybe there could be a little lower price for delivery in EU. 10e would fit better.
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