bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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2 days ago
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Accuracy and fast delivery.
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2 days ago
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You are great guys! Adding/removing stuff few hours after placing order would be great!
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Clear communication and fast delivery. Goods as described and packed well 👌
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2 days ago
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Quick delivery, good prices. Only one thing, my phone number was not provided to local delivery service and they could not contact me by phone, as they always do. Please provide phone number to local delivery service in final destination country.
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2 days ago
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Great service and support, quick delivery, good prices.
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2 days ago
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Super efficient in all aspects.
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Patric D.
Antwerp
2 days ago
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Great shop!
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2 days ago
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Excellent
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Excellent service and prices
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Great experience
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