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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Reliable, good prices, and honest about availability.
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Nov 22, 2023
Verified review
Service & delivery
From my point of view they provide great services!
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Nov 22, 2023
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Nov 22, 2023
Verified review
the price is great, only thing is not good id BDP take to long to delivery.
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Nov 22, 2023
Verified review
I don't know if it's their fault or the courier's fault, but the package arrived in my country without the full address. It only had the street name and number, nothing else. Even my phone number was not part of the package, so I had to call the courier to solve this.
Everything else was 5/5
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