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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Price is veru good, and delivery time was as fast as possible
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6 days ago
Verified review
Always excellent service, sharp prices, and just a solid shopping experience in general. But especially the service from personal experiences is emphatic, and excellent!
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6 days ago
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6 days ago
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Great prices and a good range. Some discount sites only have xxxl in luminous pink or something equally obscure, but bike discount actually have a proper range
Return postage from Ireland could be a bit easier, I started a return and the website didn't actually give me a return address
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6 days ago
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6 days ago
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6 days ago
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6 days ago
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Definitely a possitive review, the bike is awesome and I like it a lot, but two things I didn't like at first - some spokes on the rear wheel was not tightened and the wheel was imbalanced, also the rear derailleur has not been set and the gears was not working properly.
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