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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Good are well proces and with fast shipping, but delivery cost to Poland might be slightly lower...
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Jan 10, 2024
Verified review
One of my favorite online stores
I've been ordering from Bike-Discount since 2016 and there hasn't been a single wrong or problematic order, so absolutely nothing negative so far.
The web page is very well structured, easy and intuitive to use.
Pleased with the prices offered, which are common sense, the quality of the products is good, the packaging is very good, and on the transport side, there were never any problems with the transport to RO.
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Jan 10, 2024
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Jan 10, 2024
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Jan 10, 2024
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Jan 10, 2024
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Jan 10, 2024
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Fair prices, quick deliveries, great selction of various goods
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