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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Good range of products and excellent shipping rates
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Apr 4, 2024
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Apr 4, 2024
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Apr 4, 2024
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Answer by bike-discount.de/en
Apr 4, 2024
Dear customer, thank you for your order and for your feedback. Is there still anything we can do to help you? Please feel free to contact us at any time using our contact form.
Apr 4, 2024
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Fast delivery, best prices.
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Apr 4, 2024
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Apr 4, 2024
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Excellent and timely service overall. The offered a free return and exchange of the bike when the size wasn't correct, and covered shipping. 5/5
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Apr 4, 2024
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Apr 4, 2024
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Apr 4, 2024
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Apr 4, 2024
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Apr 4, 2024
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Nette prijs verhouding
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Apr 4, 2024
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Plenty of choice, reasonable prices, shipping in time, got what I ordered.
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