I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Sep 30, 2022
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Sep 30, 2022
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Sep 30, 2022
All good, but shipping a bit slow.
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Sep 30, 2022
Good assortment and promotion/sales
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Sep 28, 2022
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Sep 28, 2022
I bought a Camelbak M.U.L.E. Pro 14 - Protector Hydration Backpack
BLACK color. I got the Green color. I emailed that I received the wrong color. I got a reply after 9 days. The seller convinces me (trying to make me crazy) that I ordered exactly the green color that I got. I am very disappointed with the support. I will think carefully about my next purchase. Very dishonest seller!
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Answer by bike-discount.de/en
Sep 30, 2022
Unfortunately, this is a variant article in several colors. We have delivered what the customer ordered (in this case green). We have offered a free exchange. If you have any questions, please feel free to contact us at reklamation@bike-discount.de.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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