I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Dear customer, in our webshop we inform you transparently in several places when we take over the return costs, we ask for your understanding!
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Dec 1, 2022
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Dec 1, 2022
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Nov 30, 2022
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Nov 30, 2022
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Nov 30, 2022
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Nov 29, 2022
service speed is very good. The daily status about marker position is also good
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Nov 29, 2022
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Nov 29, 2022
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Nov 29, 2022
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Nov 28, 2022
Met ll. bestelling v/e fietsonderdeel Shimano met bijgaande foto afbeelding dan ook graag exact hetzelfde onderdeel opsturen a.u.b.. Tekenen met de meeste hoogachting hoor. Ciao
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Nov 28, 2022
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Nov 28, 2022
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Nov 28, 2022
Quick delivery and value for money.
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Nov 27, 2022
Cannot change the type of payment
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Answer by bike-discount.de/en
Nov 28, 2022
Dear customer, we have already explained to you by email that we are not allowed to intervene in the fully automated payment process for security reasons. Once a payment transaction has been completed, it is technically not possible to do so, as the system does not allow this for the security of the customers.
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Nov 27, 2022
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Nov 26, 2022
Everything as expected. Good service. If delivery time shorter get 5 stars
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Nov 26, 2022
Ordered in 5/11/2022 shipment to Israel. today is 26/11/2022 and the package is still in Germany who knows for how long.
You should give your customers expected delivery time and do the efforts to meet it!
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Answer by bike-discount.de/en
Nov 28, 2022
Dear customer, thank you for your feedback. You are right, it is taking a long time right now, we are sorry about that. Your order has already left our premises the next working day after receipt. Unfortunately, we can no longer influence the further course of the shipment once it has been handed over to our logistics partner. Shipments to your country of delivery can currently take a longer time, we ask for your understanding. If there is a further delay, please send your request to info@bike-discount.de.
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