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Top positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
+ Assortment, ordering and payment process
- Delivery (still good but twice or 3 times longer than 2-3 years ago...)
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May 24, 2023
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May 24, 2023
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good products good after service
good products at a fair price also they have a good after market service, warranty and such
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May 23, 2023
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May 23, 2023
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May 23, 2023
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May 23, 2023
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May 23, 2023
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take to long for items to arrive!!
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Answer by bike-discount.de/en
May 23, 2023
Dear Customer,
thank you very much for your order and your feedback. I have checked your information. Your order is already on its way, but has not been delivered yet. You have contacted our customer service today, and we have already initiated an investigation with the logistics partner and will inform you immediately as soon as we have received a statement. Please note, however, that delivery to your country may take a little longer. Please feel free to contact us if you have any further questions in the meantime. Thank you for your understanding and patience.
May 22, 2023
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May 22, 2023
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May 22, 2023
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Good prices, Fast delivery
I step upon the Bike inn and i found very good prices.
I needed a side bag for my Bike and after i chosen one i saw other sites and Bike inn had the best price. I didn't knew the site but i tried it. I got my order very fast and the item was everything the Bike Inn announced.
Very pleased with the service.
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May 21, 2023
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I did not receive tracking link for my bikes delivery but issue was solved promptly by the customer service. This was my second bike purchase from Bike Discount, first bike had assembly issues but this one was proper out of the box. I wonder the separate delivery of pedals and side stand, in my opinion they could be delivered together with the bike. In all I'm quite happy with the two eMTB's delivered
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May 20, 2023
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Ok
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May 19, 2023
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May 19, 2023
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Think if your buying from abroad
Could have warned me I would have to pay import duty on my order.
Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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May 19, 2023
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As expected - good price and no problems
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May 19, 2023
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May 19, 2023
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Items were dispatched but no tracking
Items were dispatched but tracking was not available within Germany which is very weird. Finally the delivery details were provided the same morning items were delivered.
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