I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Great prices, great selection of parts and great website to navigate on, but the shipment could be faster.
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Sep 5, 2022
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Sep 4, 2022
Good website, products and prices but international delivery is pathetically slow.
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Answer by bike-discount.de/en
Sep 5, 2022
The shipment has been in South Africa since 8/25/22 and today (9/5/22) at the delivery depot about to be delivered. Why the shipment is being processed so long by the South African Post Office, we unfortunately do not know. Your order was processed in our house within one day and handed over to DHL. Basically, however, you need to know that parcels that are not sent by express can easily take 14 days to travel from Europe to South Africa.
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Sep 4, 2022
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Sep 3, 2022
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Sep 3, 2022
pricing and stock is good, a little more ease for b2b would be nice though.
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Sep 2, 2022
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Sep 2, 2022
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Sep 1, 2022
Right products, good quality, fast service as always!
The only complaint is regarding the DHL delivery, they did:
- inform about the delivery on the same day (it was supposed to take place later on)
- destroy the packet totally and actually damaged also the products inside
- left the package outside the building and left quickly before I was able to complain
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Sep 1, 2022
Delivery options.
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Sep 1, 2022
Quick and reliable. No issues when returning items.
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Sep 1, 2022
Delivery to Ireland takes 7 to 9 days. Returns are costly. Prices are good. Postage is extra.
Lots of items on stock, often has the bike spareparts I'm looking for and good prices - love it! I know its not really fair but I've deducted 1 star for somtimes slow delivery times (think it was during corona) but nobody is perfect :D
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Sep 1, 2022
Price and speed.
Did not like that I have not heard back yet about question I had about the order.
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