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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Simple and fast! just great online shop. Best prices too.
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Sep 14, 2023
Verified review
Everything went as expected as always. The products are what theyre supposed to be.
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Sep 14, 2023
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Fast, reliable and well packed!
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Sep 14, 2023
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Sep 14, 2023
Verified review
great platform with a user friendly platform, I sold two bikes within a 10 days and everything went smoothly from the packing instruction videos to the free courier collection to the rapid,secure payment. highly recommended
Excellent range of bikes/components etc. Fast delivery and good communication. Prices are hard to beat and service is very responsive. Website is easy to use. I have no relationship with this company.
It just all works well!
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