bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

Sort by  
Latest first
(1258)
(203)
Reset
Jul 29, 2023
 Verified review
Report review
Jul 29, 2023
 Verified review
Report review
Jul 28, 2023
 Verified review
They separated one order to two box. They sent to me the second box two days later. The biggest problem was, I went to Holiday, where I want to use it. I sent some question to a support, but they forget to answear to me.
Report review
Answer by bike-discount.de/en
Jul 31, 2023
Estimado cliente, gracias por su pedido y su comentario. Sentimos mucho las molestias ocasionadas. He comprobado sus datos. Enviamos el pedido en dos paquetes para proteger la mercancía durante el transporte, ya que uno de los artículos es una pieza grande y pesada. Gracias por su comprensión.
Jul 28, 2023
 Verified review
The expedition time , it takes more than one week to send my package.
Report review
Jul 28, 2023
 Verified review

Wide selection and competitive prices

Bikediscount have a wide selection of many diffrent types of items, and the prices are competitive
Report review
RD
Regi D.
Belgien
Jul 28, 2023
 Verified review
good parts end verry nice prices
Report review
Jul 27, 2023
 Verified review
Report review
TD
Theo D.
Tilburg
Jul 27, 2023
 Verified review
Prima service
Report review
Jul 27, 2023
 Verified review
Great shop, good choice of products. Only issue is that they consistently use 3-4 days for order handling from point of order. This is much longer than comparable shops in EU.
Report review
Jul 27, 2023
 Verified review
Report review
Jul 27, 2023
 Verified review
Over all good experience, only four stars this time because although one item was showing in stock was actually not. All other items arrived in time and as described.
Report review
Jul 27, 2023
 Verified review
Good prices. Nice online shop. Would be five star if they offered free shipping on order over a certain amount for all EU customers
Report review
Jul 27, 2023
 Verified review
Report review
Jul 26, 2023
 Verified review
Report review
Jul 26, 2023
 Verified review
Wery good serviss and safe paking,but no discount for offten klient's??? ;( I spend about 4k ,but no eny dicount % :(
Report review
Answer by bike-discount.de/en
Jul 27, 2023
Dear customer, thank you for your order and your review. Thank you for appreciating our service and products. We are happy that you enjoy benefiting from our wide range of products and our excellent prices. Unfortunately, so that we can continue to guarantee these to all our satisfied customers, it is not possible for us to offer individual discounts. But we regularly have great promotions with special offers. We are sure there is also something interesting for you. Thank you for your understanding and enjoy your ordered goods.
Jul 26, 2023
 Verified review
Report review
Jul 26, 2023
 Verified review
free shipping could be added
Report review
Jul 26, 2023
 Verified review
Minimum order was too high in my opinion for shipping to UK, otherwise all good
Report review
Jul 26, 2023
 Verified review
Report review
Jul 25, 2023
 Verified review
Report review