I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Dear customer, thank you for your order and your review. We are glad that you are satisfied with the ordered items but we are sorry that you seem to have had difficulties with the returns process. Can we still help you? Please do not hesitate to contact us at any time. We appreciate your understanding.
Verified review
Apr 30, 2023
The credit card payment method was not working. I had to do a bank transfer, which was not common for online shopping. The charging of the VAT was also not clear and did not made the online shopping experience unpleasant.
The products were delivered in good condition but took some time, which I guess was within the normal delivery timeframe.
Report review
Answer by bike-discount.de/en
May 2, 2023
Dear customer, thank you for your order and your feedback.
We are sorry that there have been inconveniences.
If we can still help you in any way, please do not hesitate to contact us at any time. Thank you for your understanding.
Verified review
Apr 30, 2023
Report review
Verified review
Apr 30, 2023
Report review
Verified review
Apr 30, 2023
Report review
Verified review
Apr 29, 2023
Report review
Verified review
Apr 29, 2023
Report review
Verified review
Apr 29, 2023
I like the range of products and the great prices.
I wish orders would have arrived faster.
Report review
Verified review
Apr 29, 2023
Report review
Verified review
Apr 29, 2023
Report review
Verified review
Apr 29, 2023
All good, but shipping is too slow.
Report review
Verified review
Apr 29, 2023
Report review
Verified review
Apr 28, 2023
God quality, fair prices, fair shipping costs to Denmark. Superb delivery by DHL.
Report review
Verified review
Apr 28, 2023
Report review
Verified review
Apr 27, 2023
Payment processing trouble
Report review
Verified review
Apr 27, 2023
Report review
Verified review
Apr 27, 2023
Selection, price delivery could be a little faster, would highly recommend.
Report review
Verified review
Apr 27, 2023
Good selection at reasonable prices.
It would've been better if they allowed 24 hours to add to your order in case you forgot something. I realized I forgot to add an item, and had to pay shipping costs twice. However, delivery prices to Ireland from Germany were reasonable.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.