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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Very attractive price, will be event better with free delivery over certain amount. The name of one of my purchase items is wrong, I ordered "Fox Defend Lite Short" but came "Fox Ranger Lite Short". Actually, there is no Defend Lite Short in Fox's product line, please correct it.
Very quick to dispatch orders.
Very reasonable prices especially on black friday, made a killing on parts.
Price of stuff in comparison if purchasing them in Ireland. We are getting maced in Ireland on goods compared to the rest of the EU.
Box it arrived in had 2 big holes in it, don't know did it happen when with the courier company or with the Irish Post service...
But if something fragile was in the box in sure it would have been damaged, otherwise I'm very happy ordering again and again and these great prices.
Report review
Dec 2, 2023
Verified review
Solid Retailer
Invariably they'll have what I need at a good price with reasonable shipping times and costs.
Report review
Dec 2, 2023
Verified review
Report review
Dec 2, 2023
Verified review
Good one-week delivery time and a good selection of bicycle parts.
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