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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great service. Ok fast delivery and good return service.
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Jun 22, 2023
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Best!
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Jun 22, 2023
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Jun 22, 2023
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Jun 22, 2023
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reliable delivery
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Jun 22, 2023
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Jun 22, 2023
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Good service, reasonably quick shipment and best price guarantee
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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Great set of bikes, components and accessories, efficient service.
Great set of bikes, components and accessories. Placed several orders within UE. Consistent and efficient service. Excellent option for mixed bike related gear. Highly recommended
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Jun 21, 2023
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Bike-Discount are great on price...but!
Bike-Discount are great on price, but poor in after sales service. If only they could improve their delivery tracking and customer support. We also experienced some ongoing issues with their website shopping basket.
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Answer by bike-discount.de/en
Jun 26, 2023
Dear Customer,
Thank you for your order and your review. We are pleased that you are happy to benefit from our excellent prices. I have checked your details: We are sorry that the delivery to your delivery country seems to have taken a little longer. Our customer service team has been in continuous contact with you. Your shipment had a long way to go and had to be transported by different means. As we have only very limited influence on the delivery route through our logistics partner, we kindly thank you for your patience and understanding. If we can still help you in any way, please do not hesitate to contact us at any time.
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