Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
bike-discount.de/en customer
Report review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Dear customer, thank you for your review and your order!
Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Good offer at a fair price for replacement components of an old bike.
I already bought 2 ebikes from this retailer and I'm very happy with my Cube bikes.
They delivered on time and in perfect condition. The shopping experience is great!
bike-discount.de/en customer
Report review
3 days ago
Verified review
bike-discount.de/en customer
Report review
3 days ago
Verified review
bike-discount.de/en customer
Report review
3 days ago
Verified review
bike-discount.de/en customer
Report review
3 days ago
Verified review
I asked for information on a product and got advice very promptly which was great 👍
Good service, plenty of choice, competitive prices
bike-discount.de/en customer
Report review
3 days ago
Verified review
One of the best shops out there
I prefer buying cycling gear in this shop, because they have a variety of products and their prices are excellent. I often spend more than 100 Euro so free delivery is a bonus. They’re quick and reliable.
bike-discount.de/en customer
Report review
3 days ago
Verified review
bike-discount.de/en customer
Report review
3 days ago
Verified review
Good choice of products, good prices, fast delivery
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.