bike-discount.de/enReviews

: 26,440Excellent

4.78

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certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

4,169 verified reviews in the last 12 months

26,440 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 7, 2021
Good service and pleased with how efficient ordering and delivery was. Sadly, due to Brexit, once it hits the UK shores you get VAT added, import duty (which seems to be more like 3.5% rather than the 2.5% advertised on GOV.UK) and ParcelForce's 'handling fee' of £12. None of this is Bike-Discount's fault. Yet, I think they could do more on their website as 'Tax-free, excluding 14.99 € freight charges' is in really small print. The tech is there to make this clearer. And it's not a 'national sales tax' but VAT which is more understandable for GB customers. That said, still a good price vs GB stockists, in stock (not to be underestimated!) and easy to order, good updates and the delivery time as expected. Thank you.
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the most relevant critical review


Oct 29, 2021
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(361)
 Verified review
Sep 12, 2022
Range and quality of goods is good. Postage and returns from Ireland are expensive
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 Verified review
Sep 17, 2022
The store is beautiful and the prices are good but there is a delay in shipping
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 Verified review
Sep 21, 2022
Trustworthy site with a lot of great products and very reliable shipping times
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 Verified review
Sep 12, 2022
I like the service and stock, but there is always room for improvement
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 Verified review
Sep 24, 2022
Fair prices, reasonable delivery times, good service and no mistakes
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 Verified review
Sep 18, 2022
Not much to say. I bought a bicycle seat and they send it to me.
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 Verified review
Sep 19, 2022
after sale and warranty issues should have more consideration
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 Verified review
Sep 16, 2022
Some small gifts, promotional items would be goodies
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 Verified review
Sep 19, 2022
Website easy to use and good info about products.
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 Verified review
Sep 21, 2022
Delivery in destination country Would Be faster.
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 Verified review
7 days ago
množstvo produktov z ktorého je možné vyberať
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 Verified review
4 days ago
product are great. shipping could go faster
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 Verified review
Sep 17, 2022
Big assortiment. Big stock. Good proces.
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 Verified review
Sep 18, 2022
GOOD SERVICE SHIPPING IS VERY SLOW
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 Verified review
Sep 13, 2022
Good communication and quick delivery
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 Verified review
8 days ago
Good assortment and promotion/sales
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 Verified review
8 days ago
All good, but shipping a bit slow.
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 Verified review
Sep 14, 2022
Great store and service
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 Verified review
Sep 24, 2022
Price and assortment
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 Verified review
Sep 18, 2022
quick delivery chain.
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