bike-discount.de/en
Reviews:

14,283 reviews in the last 12 months49,953 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Dec 1, 2023
 Verified review
Nothing i purchasd some RC cycling shoes. At a great price. Great communication, fast delivery. Kept me well informed.
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Oct 13, 2023
 Verified review
fast and correct administration, it's a pity that it is not possible to return the items for free from every EU country
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Sep 20, 2023
 Verified review

First order and experience

One of the packages in the order did not contain all the parts that belonged to it, but the matter was handled quickly.
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Aug 29, 2023
 Verified review
Advance payment procedure takes wheey too long to be comunicated between your accountant and shipping staff in company
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May 30, 2023
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Delivery time

Product are well enaugh described. The only thing which improvement is welcome is delivery time when shipping abroad.
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Aug 16, 2023
 Verified review
Good bike part shop. Wide selection of quality components. Good and fast support if needed. Shipping could be cheaper.
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Jun 29, 2023
 Verified review

Almost everything is perfect.

Webshop, buying process, delivery and items are very good. Unfortunately there is no free return from my country (EU).
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May 24, 2023
 Verified review

Assortment

+ Assortment, ordering and payment process - Delivery (still good but twice or 3 times longer than 2-3 years ago...)
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Jun 8, 2023
 Verified review
On time and in right shape , but delivery service delivered next door without leaving a note or sending an email.
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Dec 1, 2023
 Verified review
Good products and reasonable prices. Returning the products should be free of charge at least from inside Europe.
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Sep 7, 2023
 Verified review

Fair - Good

Good prices, good service... But no free return policy for Croatia, and more expensive shipping than other shops.
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Jul 2, 2023
 Verified review
I liked the fast shipping & delivery. i'd like if you can add delivering to Lebanon also, as you used to before.
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Jul 20, 2023
 Verified review
Fantastic shop with a great variety of products. But they should definitely check the parts prior the shipment.
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Jul 4, 2023
 Verified review

Like offer, dislike poor packaging quality

Like: what’s offered Dislike: User better transport boxes who resists damages, poor packaging not strong enough
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Jun 4, 2023
 Verified review

Great seller, but...

I am happy with the purchases I made from this seller but the return/exchange process should be simplified.
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Aug 15, 2023
 Verified review
faster preparing time to shipping, some times after order have to wait 3-5 days before dispatching parcel.
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JV
Jan V.
Vodskov
Jun 28, 2023
 Verified review
Quick delivery to Denmark, maybe the freight should be free over ie 100 euros, that could give the 5 star
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Jun 25, 2023
 Verified review

Nice sales items

Sometimes you can find bargains on bike discount. Items delivery time is okay. Packaging can be improved.
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Aug 28, 2023
 Verified review

Great offer

Bike discount have great offer about everything related to cycling, but could improve delivery service!
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Jun 25, 2023
 Verified review
The products arrived in perfect order, my only complaint was I had no communication with the courier.
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