bike-discount.de/enReviews

: 26,026Excellent

4.78

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with Buyer Protection

certified since: Jun 7, 2022
updated on: Sep 27, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Sep 27, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

3,815 verified reviews in the last 12 months

26,026 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 7, 2021
Good service and pleased with how efficient ordering and delivery was. Sadly, due to Brexit, once it hits the UK shores you get VAT added, import duty (which seems to be more like 3.5% rather than the 2.5% advertised on GOV.UK) and ParcelForce's 'handling fee' of £12. None of this is Bike-Discount's fault. Yet, I think they could do more on their website as 'Tax-free, excluding 14.99 € freight charges' is in really small print. The tech is there to make this clearer. And it's not a 'national sales tax' but VAT which is more understandable for GB customers. That said, still a good price vs GB stockists, in stock (not to be underestimated!) and easy to order, good updates and the delivery time as expected. Thank you.
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the most relevant critical review


Oct 29, 2021
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(327)
 Verified review
Aug 8, 2022
It took them 3-4 days to actually process the purchase and send it but otherwise no issues at all.
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 Verified review
Aug 26, 2022
Best price, good stock. Would be great to improve time of order handover to shipment company.
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 Verified review
Aug 7, 2022
Good product at reasonable and attractive prices. Good support and help from technical team.
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 Verified review
Jul 31, 2022 
the large amount of products. it could be better if the choise was also godd in the shop .
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 Verified review
Aug 19, 2022
Quick shipping, good price/quality ratio. Best price guarantee was not validated.
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 Verified review
Aug 1, 2022
Expérience concluante. Quelques jours avant la livraison en Belgique sinon OK.
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 Verified review
Aug 4, 2022
Price and availability is good. Delivery to the Netherlands vould be better
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 Verified review
Aug 17, 2022
prices good, delivery took few more days than other shops (about a week)
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 Verified review
Aug 15, 2022
Bike-discount is my preferred online shop. Good prices and many choices.
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 Verified review
Aug 3, 2022 
Correct handling of orders. Even when your order get lost by the courier
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 Verified review
Aug 6, 2022
Everything are good, except some goods have no delivery to my country
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 Verified review
Aug 8, 2022
Lage verzendkosten naar België, goede producten aan redelijke prijs.
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 Verified review
Jul 30, 2022
Trusted company and very wide selection of parts. Budget prises.
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 Verified review
Jul 31, 2022
Fast delivery, quite well stocked shop, comparable prices.
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 Verified review
Aug 25, 2022
Like - Itens as described To improve - delivery time
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 Verified review
Aug 19, 2022 
Shipping is a bit slow, other than that it’s all good
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 Verified review
Aug 24, 2022
Adding to be able to pay with ideal woulds be usefull
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 Verified review
Aug 22, 2022
what I order I have. Without problem. Good company.
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 Verified review
Aug 14, 2022
Everything goes well but shipping is a bit slow
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 Verified review
Aug 6, 2022
Reliable service and discount price.
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