bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Jun 21, 2023
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Jun 20, 2023
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Like: prices. Could be better: Shorter delivery time, price changes from day to day (possibly hours)
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Jun 20, 2023
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Jun 19, 2023
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Jun 19, 2023
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Jun 19, 2023
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Jun 19, 2023
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Jun 18, 2023
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Service / products matched my expectations
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JF
Jiri F.
Rymarov
Jun 18, 2023
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Speed up delivery and dispatch

I know it's hard to influence, but faster deliveries (especially abroad).
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Jun 18, 2023
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Service is generally good, bit disappointed having had to send clothes back as the size was way too small, have hoped for feedback but as yet nothing
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Jun 18, 2023
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Jun 17, 2023
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Jun 17, 2023
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Jun 17, 2023
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Everything was smooth, just the packing of the parcel could’ve been a bit quicker (5 days to ship).
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Jun 16, 2023
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Bosch e-Bike tools give a headache

I bought a tool for my Bosch e-Bike engine that did not fit although the description said it would. I got it refunded without having to srnd back the wrong tool, but unfortunately I still can't find anyone who knows the right tool. Even my bike manufacturer doesn't know!
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Jun 16, 2023
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Good selection of products. You postage fees are expensive compared to other online-shops
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Jun 15, 2023
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Jun 15, 2023
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Jun 14, 2023
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Jun 14, 2023
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