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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
If the shipping fee for international cargo becomes cheaper...
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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May 16, 2023
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Great selection of products and fast delivery!
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May 16, 2023
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Delivery can be quite slow
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May 16, 2023
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May 15, 2023
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May 15, 2023
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May 15, 2023
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The quality of the product of Radon was nice. The delivery time of the package was a little delayed.
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May 15, 2023
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Bike and pedals arrived as promised
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May 14, 2023
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May 14, 2023
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May 14, 2023
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May 13, 2023
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May 13, 2023
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Preparing the parcel for shiping could be a little faster.
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