bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Oct 27, 2023
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Oct 27, 2023
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Quick time to delivery!
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Oct 27, 2023
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Large choice, good prices
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Oct 27, 2023
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Excellent service.
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Oct 27, 2023
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Ordering proces went well. Alltough the communication can perhaps be better. You can't follow the status of the order or the estimate delivery time.
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Oct 27, 2023
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Oct 27, 2023
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Quick delivery and great value for the money.
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Oct 27, 2023
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20 years of great service!
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Oct 27, 2023
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Quick delevery.
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Oct 27, 2023
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Oct 27, 2023
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Fast and easy to return items
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Oct 26, 2023
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shipping and handling could be improved
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Oct 26, 2023
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Everything is good!
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