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Top positive review
bike-discount.de/en customer
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Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Unbeatable prices for bicycle spare parts, wide selection, everything is in stock and ships fast. Bike-Discount is the default shop for me. I also use it to double-check prices if I buy something from local shops. I am living in Estonia.
bike-discount.de/en customer
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Sep 8, 2023
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Great product availability with great prices. Wish that you ship internationally with courier companies and do not send used or items in bad conditions such as cloth or powermeter. And please, have a phone number available for inquiries
bike-discount.de/en customer
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19 hours ago
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Great shop! Good offer at a fair price
Good offer at a fair price for replacement components of an old bike.
I already bought 2 ebikes from this retailer and I'm very happy with my Cube bikes.
They delivered on time and in perfect condition. The shopping experience is great!
Excellent range of bikes/components etc. Fast delivery and good communication. Prices are hard to beat and service is very responsive. Website is easy to use. I have no relationship with this company.
It just all works well!
bike-discount.de/en customer
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9 days ago
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Articles missing, expensive shipping
Often you have some articles for short period of time. When i find something i would like to order, 2 days later i decide to order and that article is not available any more...
VAT and shipping to Croatia is very expensive.
bike-discount.de/en customer
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Sep 14, 2023
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great platform with a user friendly platform, I sold two bikes within a 10 days and everything went smoothly from the packing instruction videos to the free courier collection to the rapid,secure payment. highly recommended
bike-discount.de/en customer
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Sep 19, 2023
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I like that they have great prices and always match other stores prices if in stock. I didn't particularly have a great unboxing experience of my bike, but they did refund me for damaged parts. I recommend this store.
bike-discount.de/en customer
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Sep 6, 2023
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Good prices, transparent web page, fast delivery.
Maybe you shall search for an option to reduce the cost of postage for smaller purchases (Your postage is higher in comparison with other bike part online sellers)
bike-discount.de/en customer
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Sep 14, 2023
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Excellent articles, great prices, efficient service. Minor comments:
1) the website needs to store country and language preferences for customers.
2) shipping abroad could be cheaper or free for large orders.
bike-discount.de/en customer
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21 hours ago
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One of the best shops out there
I prefer buying cycling gear in this shop, because they have a variety of products and their prices are excellent. I often spend more than 100 Euro so free delivery is a bonus. They’re quick and reliable.
bike-discount.de/en customer
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Sep 7, 2023
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Great products and competitive prices. Nice that Mva is allready paid when the package arrive in Norway. An option for DHL express would be appreciated, as ordinary delivery has been up to 10days
bike-discount.de/en customer
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Sep 3, 2023
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Good prices and a lot of bicycle parts in stock.
Delivery costs to Slovakia could be lower, other German bike shops have them much lower. This prevents me from buying things under 50E.
Ordered a few times already. Great prices, enormous choice. Not the fastest delivery but still quick.
Did an upgrade with the a new chain and AXS derailleur. Happy with my purchase.
bike-discount.de/en customer
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Sep 12, 2023
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Simply, the best. Unparalleled pre and after-sales customer support and service, genuine parts, fantastic prices and speedy delivery set bike-discount.de apart from the competition.
bike-discount.de/en customer
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9 days ago
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Amazing company to deal with, fast service, fast processing of orders, and top quality vourier service used! Its my Go-To one stop online shop for all things Bike related! 👌🏼💪🏼
bike-discount.de/en customer
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Sep 6, 2023
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Quick responses but the delivery of bikes took rather long time (4 weeks?) from the parcels were handed over to the logistic partner. Only minus is the delivery times.
bike-discount.de/en customer
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6 days ago
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Ordered a SRAM GX AXS upgrade kit to Poland, arrived within 3 working days - really happy with it. Good price, fast shipping, brand new product - couldn't be happier.
bike-discount.de/en customer
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8 days ago
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Order despatched immediately and recieved quickly. Got exactly what I wanted.... an awesome suspension saddle that's saving my lower spine 👍 Well worth the price.
bike-discount.de/en customer
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13 days ago
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Fast delivery. Excellent prices. Two times did i order new wheels for my mtb and later my road bike. I live in Denmark both times i had my wheels within a week.
bike-discount.de/en customer
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Sep 7, 2023
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Fast delivery...
Just to mention...if possible use less boxes for packing, less cost for delivery probably and less waist for customer.. better for environment !
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