bike-discount.de/enReviews

: 26,440Excellent

4.78

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: Oct 7, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

4,169 verified reviews in the last 12 months

26,440 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 7, 2021
Good service and pleased with how efficient ordering and delivery was. Sadly, due to Brexit, once it hits the UK shores you get VAT added, import duty (which seems to be more like 3.5% rather than the 2.5% advertised on GOV.UK) and ParcelForce's 'handling fee' of £12. None of this is Bike-Discount's fault. Yet, I think they could do more on their website as 'Tax-free, excluding 14.99 € freight charges' is in really small print. The tech is there to make this clearer. And it's not a 'national sales tax' but VAT which is more understandable for GB customers. That said, still a good price vs GB stockists, in stock (not to be underestimated!) and easy to order, good updates and the delivery time as expected. Thank you.
Report review

Show all positive reviews

the most relevant critical review


Oct 29, 2021
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
Report review

Show all critical reviews

Reviews for bike-discount.de/en

 Sort by Relevance 
(3626)
(361)
 Verified review
Sep 19, 2022
Trusted site with good delivery and payment options. Even with the delivery costs, it is still cheaper than buying in the shop. Definitely recommend
Report review
 Verified review
Sep 23, 2022
Clear order process and fast delivery. Only the customer service when you have a question via the e-mail about a future order is a little bit slow.
Report review
 Verified review
12 days ago
Fast and efficient delivery. Packaging is very well done (unlike another german online bikeshop whose packages are almost open when they arrive)
Report review
 Verified review
7 days ago
Οι τιμές, η ποικιλία και ο χρόνος παράδοσης. Καλό θα είναι να υπάρχει τρόπος και τηλεφωνικής επικοινωνίας για κάποιες ιδιαίτερες περιπτώσεις.
Report review
 Verified review
Sep 20, 2022
I have bought from them a few times and the packages have always been delivered correctly and on time! I'm very satisfied with their services.
Report review
 Verified review
6 days ago
Website interface is easy to deal with, email information also very complete. The package arrived in perfect condition and relatively fast.
Report review
 Verified review
Sep 21, 2022
Already ordered twice PUKY bicycles for my children because here in Greece its difficult to buy them. Fast shipping, well packed. Thank you
Report review
 Verified review
2 days ago
I've been using this shop for quite long already and it's great. Lot of different options to choose from, great prices and fast delivery
Report review
 Verified review
Sep 13, 2022
Bike is nice and as expected. Delivery by DHL sucks with lack of service and information, but I won't blame Bike-discount for that ;-)
Report review
 Verified review
12 days ago
Great shop & competitive prices Several orders placed and very happy with the availability - price - timing & delivery of products
Report review
 Verified review
Sep 24, 2022
A large selection of cycling clothing, as well as the availability of large sizes. Аdd Ukraine to the list of countries to select.
Report review
 Verified review
Sep 16, 2022
Availability of latest Shimano components, competetive pricing, fast delivery (Finland) Improvements: Nothing this point of Time.
Report review
 Verified review
Sep 23, 2022
The price is better than others. Packing and delivery is really fast. If there is any problem than it is solved by the company.
Report review
 Verified review
Sep 11, 2022
You get your stuff really quick and you can return everything if its to small or to big, and the lowest prices on the internet.
Report review
 Verified review
Sep 9, 2022
Excellent prices and fast shipping. I've placed several orders and not a single problem. For me this is one of the best shops.
Report review
 Verified review
Sep 21, 2022
I’m regularly using this website and all the time it was great… I don’t have any significant issues or problems, so it’s good
Report review
 Verified review
10 days ago 
Hello, everything was fine, I liked the fact that they compensated for the loss (during delivery) of one product. Thank you.
Report review
 Verified review
12 days ago
By accident ordered wrong color watch but within 2 days money was refunded and right color in house: awesome service!👍🏻👍🏻👍🏻
Report review
 Verified review
12 days ago
Veľmi dobré ceny, bezproblémová doprava aj vrátenie tovaru, vynikajúco a prehľadne spracovaná stránka. Pre mňa TOP e-shop.
Report review
 Verified review
Sep 14, 2022 
Price and delivery times have been very good of late. A slightly larger range of products would make the site even better.
Report review