bike-discount.de/enReviews

: 24,335Excellent

4.78

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/18/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/18/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,382 verified reviews in the last 12 months

24,335 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(2067)
(213)
 Verified review
17 days ago
Bought GP5000 tyres and latex tubes. Ordered on Monday and received on Thurs to Ireland. Everything perfect and super efficient. Cheers
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 Verified review
1 month ago
Shipping was pretty quick considering customs and the baskets I ordered were packed well. Way cheaper than buying locally in Canada.
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 Verified review
8 days ago
Relatively fast service, prices and shipment have always been as advertised. I have been ordering from Bike-Discount for many years.
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 Verified review
22 days ago
Somewhat slow delivery, but no issues with the order at all. Could improve on payement methods (or maybe I missed the online option)
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 Verified review
20 days ago
Very comprehensive website layout and well thought out. Quick and easy, cheap shopping. Can't fault the experience for anything.
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 Verified review
22 days ago
I Like friendly prices and because I m not in Germany I get VAT back . Sometimes delivery to My home country is little too slow
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 Verified review
23 days ago
Great store, they support could be better but it is expected to take some time to reply from a good store, everyone goes there!
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 Verified review
4 days ago
Delivery time to the Czechia was extremely slow. Returns are not pre-paid - this service is only for few European countries :-/
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 Verified review
4 days ago
Fast delivery and plenty of cycling products at a great price. Shame there's no free shipping to Sweden for orders over €100.
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 Verified review
6 days ago 
Great prices , quick delivery , always have the stock of what your looking for , great online shop for all things bikes
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 Verified review
2 days ago 
Good prices! and good quality products! The delivery could be greatly improved (it's very slow compared to other shops)
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 Verified review
1 month ago
I asked via phone if stuff matches my set, I was assuredit was, but it wasn`t. So lack of technical knowledge of sales.
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 Verified review
4 days ago
The best bike shop, everything went perfectly from the time I ordered to the time I received it. And fast delivery.
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 Verified review
12 days ago
Everything was perfect, very favorable prices, fast shipping, very pleasant shopping experience. Highly recommended!
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 Verified review
25 days ago
up to this point it is/was perfect but now waiting for 2 weeks for my package...pls consider working with DHL/HU MPL
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 Verified review
1 month ago
Everything fine, good price , delivery on time, one thing maybe will be nice to propose payment method : “afterpay”
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 Verified review
3 days ago
Ordered a rilink adapter and a abus lock , the abus lock did not fit my bike and was returned without any problems
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 Verified review
17 days ago
Every deliveries have been delivered right time right price! That means for me that the Company is trusted company.
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 Verified review
1 month ago
A pleasure to deal with and dispatch times were met overall I would not have any hesitation using the seller again
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 Verified review
5 days ago
Have been a customer for many, many years and during this time Bike-Discount has been delivering parts flawlessly.
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