bike-discount.de/enReviews

: 24,335Excellent

4.78
Contact
Go to website
Go to website

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection
certified since: 6/7/2022
updated on: 8/18/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

certified since: 6/7/2022
updated on: 8/18/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

4.78
Excellent
How is the rating calculated?

2,382 verified reviews in the last 12 months

5
87 %
4
9 %
3
1 %
2
1 %
1
2 %
24,335 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
Read more
Report review
Show all positive reviews

the most relevant critical review

10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
Read more
Report review
Show all critical reviews

Reviews for bike-discount.de/en

Filter 
 Sort by Relevance 
(2067)
(213)
 Verified review
8 days ago
I'd like my preferred language to be registered into my customer account and automatically applied when I connect.
Report review
 Verified review
22 days ago
Very good range and availability of parts. Delivery times slow, paying duty makes the parts expensive to buy in uk
Report review
 Verified review
1 month ago
Fast shipping, bike arrived in excellent condition, pedals included. Recommendable online shop with sharp prices.
Report review
 Verified review
3 days ago 
by Stelios D.
They have great prices huge collection of items and swift delivery. It's a pleasure doing business with them
Report review
 Verified review
20 days ago
Good responds, You may info better when bike cycles are available to buy if those are out of order currently
Report review
 Verified review
21 days ago
It has always been nice and easy to purchase and even return items. The delivery time is quite fast. Thanks!
Report review
 Verified review
1 month ago 
by jochen K.
THE PRICE WAS NOT TOO EXPENSIVE IN COMPARISON TO OTHER WEBSITES. IT WAS A VERY FAST DELIVERY AND IT WAS FREE.
Report review
 Verified review
16 days ago
Very affordable, sufficient stock of brands, informative and reliable with the payment and shipping process.
Report review
 Verified review
17 days ago
I like the price as it is in the moste cases low. Yo could have Hope rear and front hubs and spares to them.
Report review
 Verified review
3 days ago
The box was in the worst condition. Items inside not affected. I think, I will not use dpd as the currier.
Report review
 Verified review
8 days ago
Hello, competitive price and reasonable delivery times. Web site not as good as some of the competitors.
Report review
 Verified review
21 days ago
Quick dispatch and very good price. About 80% cost of buying in UK even with the customs and VAT payment.
Report review
 Verified review
15 days ago
Excellent prices, good inventory and great return policy. Shipping and handling could be a bit quicker.
Report review
 Verified review
13 days ago
Quick delivery. Honest about items in/not in stock and ready to answer tech and compatibility questions
Report review
 Verified review
4 days ago
Every order I made it came really fast, perfectly packed and all the goods was exactly what I ordered
Report review
 Verified review
13 days ago
The prices are competitive and the goods can be found directly from the warehouse with fast delivery.
Report review
 Verified review
17 days ago
Great stuff. Been a customer since the zeroes and even a return is handled quickly without questions.
Report review
 Verified review
23 days ago
Well made website, easy to navigate. Fast and easy checkout process, fast delivery and good products.
Report review
 Verified review
6 days ago
Everything is fine and good. If the oversea delivery time can be shortened will become more better.
Report review
 Verified review
10 days ago
It took them 3-4 days to actually process the purchase and send it but otherwise no issues at all.
Report review