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Casa39.com
Reviews:

38 reviews in the last 12 months184 total reviews  

4.95
Excellent

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Reviews for Casa39.com

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10 days ago
 Verified review

5-star rating

We ordered some items from Zucchetti. Ordering process and delivery went very smoothly, hence 5-star rating. No experiences with customer service or return policy.
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3 days ago
 Verified review
Sia servizio che il prodotto sono stati di un alto livello! Sono una cliente felice. Thanks a lot! — Marina Cohen—
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Mar 10, 2024
 Verified review
I asked for a specific size, but I receive another size.
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Mar 13, 2024
 Verified review
Perfect quality and mostly the delivery was so fast
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3 days ago
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Jan 22, 2024
 Verified review

Great shop. Outstanding attention.

I purchased a faucet from Fantini, and unfortunately, it arrived with a defect. However, Casa39 offered consistent support throughout the resolution process. They promptly sent me the necessary spare part, and when it didn't resolve the issue, they assisted in arranging a local visit from the official after-sales service. Their commitment to resolving the issue was commendable, and they never shied away from their responsibility. I would give them a perfect 10/10!
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Jan 4, 2024
 Verified review
Du à un problème au transport. Ils ont été compréhensible et on réglé le problème rapidement. Très professionnel
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Jan 10, 2024
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Dec 14, 2023
 Verified review

excellent prices and service

They have a very good catalogue of excellent tiles from great makers (Marazzi) at the most competitive price. They have been very available to answer to all our questions (we have a big renovation) and the delivery from Italy to France has been very good and earlier than expected. A special thanks to Tiziana who made a very good job. I will recommend Casa39 and will certainly order from them again if need be.
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Dec 6, 2023
 Verified review
parfait de la commande à la livraison très rapide. je recommanderai à nouveau
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Dec 6, 2023
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Aug 22, 2023
 Verified review

Je recommande!!

Service client à l’écoute et très efficace. Livraison rapide et soignée, un peu angoissée au départ de commander en d’Italie mais finalement ravie de l’avoir fait!! Je recommande.
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Nov 3, 2023
 Verified review

Impeccable, Magasin au top et serieux!

Nous avons commandé sur Casa39 du carrelage pour notre chambre, nous avions trouvé la référence dans un magasin à coté de chez nous. Le prix était plus cher dans notre magasin malgré les frais de port avec Casa39, du coup on a hésité mais après réflexion nous avons pris le risque. Franchement super satisfait! Livraison en 9 jours à domicile comme prévu (10jours) alors qu'à notre magasin 3 semaines d’attente + à aller chercher sur place. Colis reçu en parfait état sur une palette, juste 1 carreau cassé sur 86!! A Conseiller fortement.
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Sep 13, 2023
 Verified review
I would definitely recommend casa39, I bought tiles from them a bit apprehensively as I'm living in ireland and they were expensive but not as expensive as to buy the same ones here, but they arrived in perfect condition well wrapped with none broken. The only problem I had was I ordered them in August which is their summertime when Italy shuts down for a few wks so I didn't receive them for a month but that was no fault of their's and there was constant contact during this time.
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Nov 9, 2023
 Verified review
Overall an excellent experience. Good selection on the website, 42m^2 of 60x60 porcelain tile delivered with no breakage, well within the stated delivery time.
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Aug 21, 2023
 Verified review
Très bonne communication de l'élaboration du devis à l'expédition de l a marchandise (mail Whatsapp). Expédition rapide et suivi (livraison FRANCE). Palettes bien protégées. (2 carreaux de cassés sur 3 Palettes au total). A recommander sans hésiter !
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Aug 30, 2023
 Verified review

Bon choix !

Soucieux à l'idée de commander du carrelage en ligne, nous avons été très satisfaisait de notre expérience : prix attractif, support réactif, livraison sans encombre. Veillez toutefois à voir le carrelage en vrai avant de commander
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Apr 19, 2023
 Verified review

À recommander

Grand choix de carrelage à des prix interessants et raisonnables. La livraison s’est plutôt bien bien passée et a été plutôt rapide. Le service client a été plutôt réactif et agréable. Je suis satisfait de mon achat sur casa39.
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Sep 27, 2023
 Verified review
Two orders that went smoothly. Prices very competitive and easy to have customer service via chat/email. Didn' t have any issues with products received to comment on after sales service.
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Oct 18, 2023
 Verified review
Correct pricing, clear and personnal communication, always fast answers on my questions. Great supplier!
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