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Top positive review
Oct 1, 2023
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This was my first dealing with your firm and it was very successful. The selection of Australian wines available was good and much appreciated as I was buying for a family member who misses his Australian reds while living in Germany. I was kept informed about the progress of the order and it arrived very promptly and was much enjoyed.
8wines was fine but the ups delivery was catastrphic. They simply left the wine at a relay point that had no parking and was difficult to access. By contrast, a similar wine order from Burgundy was delivered to my door.
De wijn is top.Wordt gebracht aan huis door UPS ,niet dus !
De firma heeft alleen standaard zinnetjes in huis zodat het probleem ook door hen niet opgelost wordt
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11 days ago
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Apr 5, 2024
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Apr 4, 2024
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Overall a pleasant experience... but...
Overall a pleasant experience, but...
- the delivery is frequently postponed and the wines arrive late
- I had an issue with a promo code that you gave me, I didn't manage to redeem it and you did not offer me another one after I complained
- in my last order I received an oxidized wine (see the attached picture - the cork was succumbed into wine) and I don't know hot to get a replacement (in a regular wine shop you just return the corked/oxidized wine and receive another one as replacement)
Other than that a pleasant experience and I will order again as you have a very nice collection of wines.
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Apr 3, 2024
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Mar 25, 2024
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Quick delivery, great selection
They have a great selection of wines. The wine that I ordered was dispatched quickly, in good quality boxes. And, the quality of the wine was as hoped for, very tasty.
So why not 5 stars? The wine was sent via UPS to be delivered at home. But guess what, UPS prefers to deliver it at a central point vs. home delivery. We stayed at home to receive it... but UPS did not take the trouble.
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Mar 8, 2024
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Mi sono state spedite 8 bottiglie ma ne avevo ordinate 9. Ho mandato 2 mail di richiesta chiarimenti e non ho avuto alcuna risposta. Non useró mai piú questo sito e lo sconsiglio a tutti
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Answer by 8Wines
Mar 18, 2024
Grazie per la tua recensione e mi dispiace molto per la tua esperienza.
Come già ampiamente spiegato nella nostra conversazione via e-mail, non abbiamo mai ricevuto alcuna e-mail da parte tua riguardante problemi con il tuo pacco. Una volta appreso che 1 bottiglia non è arrivata dalla tua recensione, abbiamo risolto immediatamente il problema con te.
Ci auguriamo che apprezzerai il tuo vino e facci sapere se si verificano altri problemi.
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