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Top positive review
Jun 21, 2023
Verified review
Veel keuze en duidelijke uitleg in de omschrijving waardoor het samenstellen van mijn aankoop soepel verliep. Vervolgens snelle verzending. Alles is zorgvuldig verpakt met duidelijke handleidingen. Ik ben heel erg tevreden!
Arrived quickly but with wrong adaptors, I was told they were included but when I sent photos they decided to send others but not arrived yet.
Product seems to work well.
Arrived quickly but with wrong adaptors, I was told they were included but when I sent photos they decided to send others but not arrived yet.
Product seems to work well.
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Answer by aarding.org
Sep 18, 2023
Hello C.,
Indeed, all our products are prepacked with EU adapters and for the UK we add extra UK adapters. In this case this was not done correctly and we immediately shipped the 2 UK adapters to you, which indeed, took a few days to reach you overseas.
I understand completely your frustration not to be able to start grounding immediately. Our apologies for this. We did the utmost to restore this as quick as possible.
Thanks for your purchase and enjoy grounding!
Apr 4, 2023
Verified review
Room for improvement by being more secure with order picking
Room for improvement by being more secure in sending the exact products that were ordered. instead of products that were not ordered…
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Answer by aarding.org
Sep 18, 2023
Hello Alma,
Thanks for your review. I checked again and the only error we made is that we refunded you a more expensive product then the one you returned (after ordering it). Luckily we came to a conclusion and I gave you an extra 10% discount on the item in question so we could settle this. Thanks again for your purchase and enjoy grounding!
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