Certificate for moto-tour.com.pl

No. X12A3D943E2CD025F95058169A682889E
 

Approved on
15/07/2016
Valid until
14/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for moto-tour.com.pl



Good

4.49/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 26 Trusted Shops reviews collected in the last 12 months.
In total, moto-tour.com.pl has already collected 39 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/09/2019
Date of order
21/08/2019
13/09/2019
The order arrived very promptly and in excellent condition.
The customer service was also top notch.
Everything went perfectly.
5.00
Excellent

Date of publication
08/09/2019
Date of order
24/08/2019
08/09/2019
Brilliant service,goods were very reasonably priced and were delivered quickly and on schedule.
All in all I'm very happy to have found Mototour and will be dealing with them again.
5.00
Excellent

Date of publication
31/08/2019
Date of order
22/08/2019
31/08/2019
Quick delivery ,I wasn't bother to be worry about quality as I knew will be good . secure of package- great .. nothing missing .. nothing damage..well done .thx
4.67
Excellent

Date of publication
11/08/2019
Date of order
01/08/2019
11/08/2019
Very nice assistant and an excellent delivery.
4.67
Excellent

Date of publication
18/07/2019
Date of order
15/07/2019
18/07/2019
wrong, less quality, less function Item delivered I order and payed for a lock with Alarm and Bluetooth but delivered only alarm without Bluetooth and Dealer made trouble :(((
Trouble&PROBLEMShop
1.33
Very Poor

Date of publication
17/07/2019
Date of order
09/07/2019
17/07/2019
Spot on Good price, quick delivery and no problems whatsoever. Highly Recommended.
5.00
Excellent

Date of publication
24/06/2019
Date of order
15/06/2019
24/06/2019
My helmet was delivered on time and in perfect condition. No delivery charge for standard DHL delivery from Poland to Ireland. Over €90.00 cheaper than other outlets in Europe.
5.00
Excellent

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Good service
5.00
Excellent

Date of publication
02/06/2019
Date of order
19/05/2019
02/06/2019
Item arrived pretty quick to Èire
many thanks
5.00
Excellent

Date of publication
25/05/2019
Date of order
11/05/2019
25/05/2019
Honestly the best customer service I have ever experienced in my entire life. Friendly and fairly fast.
Ordering from Switzerland, they informed me that there was a cheaper way of shipping than what the site let me choose. They even refunded the more expensive shipping option I had chosen.
Overall, a very pleasant buying experience.
5.00
Excellent

Date of publication
24/05/2019
Date of order
06/05/2019
24/05/2019
Ordered on the 6-5-19 Delivered on 23-5-19. Delivery time slow. Other wise I am happy with my ordered itams. Robin
2.67
Fair

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Excellent Information and delivery time. Shipping should be free for an item that costs 450 euros.
Costumer service excellent.
4.67
Excellent

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
great service
5.00
Excellent

Date of publication
17/05/2019
Date of order
02/05/2019
17/05/2019
Good service
5.00
Excellent

Date of publication
13/05/2019
Date of order
01/03/2019
13/05/2019
Good communication with the seller, Nice goods
4.00
Good

Date of publication
07/05/2019
Date of order
30/04/2019
07/05/2019
Exactly as ordered, very fast delivery and contacted by carrier to let me know when they would be delivering
5.00
Excellent

Date of publication
05/05/2019
Date of order
28/04/2019
05/05/2019
Awful experience After 6 days still didn't receive my parcel and i payed 1 day delivery. No one replayed to my emails or phone calls after i did payment. Unbelievable...
1.00
Very Poor

Date of publication
02/05/2019
Date of order
02/04/2019
02/05/2019
Responded positively and quickly to my pre order enquiries. Dispatched the product in a timely fashion.
5.00
Excellent

Date of publication
02/05/2019
Date of order
17/04/2019
02/05/2019
Absolutely perfect
5.00
Excellent

Date of publication
24/04/2019
Date of order
01/04/2019
24/04/2019
A 1st class service. I was kept updated on my order status.
A great website. I will be using it again.
4.67
Excellent

Date of publication
25/03/2019
Date of order
15/03/2019
25/03/2019
Tip Top
5.00
Excellent

Date of publication
17/03/2019
Date of order
10/03/2019
17/03/2019
Very good communication and prices. Unfortunately GIVI had stopped making the product and could not supply this great company.
5.00
Excellent

Date of publication
11/03/2019
Date of order
04/03/2019
11/03/2019
I ordered from thease guys but because of an issue with my bike I had to cancel the order.
They cancelled my order and refunded me, thanks guys. Great prices and service. I will buy from them soon.
5.00
Excellent

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
No issues at all well done guys.
5.00
Excellent

Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
Absolutely perfect. I have bought from Italy a new exhaust and some other parts from this site, very good price (lowest in europe i have found) excellent customer service (they always answered me impeccably, reassuringly and proffessionally).
Without forgetting that they gave me an extra discount.
See my review: https://www.youtube.com/watch?viIG1JIwqkj8
Thank you moto tour
5.00
Excellent

Date of publication
13/11/2018
Date of order
31/10/2018
13/11/2018
Able to negotiate a reasonable price which in itself is unusual
Good communication during purchase proceedure
Excellent communication from DHL throughout delivery process and delivered on schedule .
4.00
Good

moto-tour.com.pl

moto-tour.com.pl was certified by Trusted Shops on 15/07/2016.

Contact
Zawiła 61a
30-442 Kraków
Poland
info@moto-tour.com.pl
moto-tour.com.pl
Owner
Sławomir Żmuda MOTO-TOUR
Zawiła 61a
30-442 Kraków
Poland
Trade register
CEIDG REGON:180457984
Authorized representative
Sławomir Żmuda
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with moto-tour.com.pl in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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