Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jul 3, 2023
Verified review
Garmin Forerunner 255.
I was looking for a replacement Garmin sports watch after my 735xt stopped working after 5 years of constant use and abuse. I researched the forerunner 255 and saw that the Edge Sports shop were offering this watch at a fairly competitive price, I ordered it and it arrived within 48hrs which was awesome. It's great and covers my usual sports of running, cycling (road & xc) and kayaking. It's great to know that you can buy Garmin products locally at a reasonable price from a reputable Sports store.
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
Prompt service
The website was a little awkward to negotiate but service was quick. The recipient of the gift voucher I bought received it within 2-3 days of order
Report review
6 days ago
Verified review
Report review
Mar 26, 2024
Verified review
Report review
Mar 23, 2024
Verified review
Order placed online 15MARCH and still has not been received 23MARCH
Report review
Answer by theedge-sports.com
16 hours ago
Hi Conor,
We did email you regarding the Strong Hand Grips on the 16th March, and were waiting on your response prior to shipping, hence the delay. Sorry about this, we should have further contacted you when no reply received. Many thanks for the order.
Mar 12, 2024
Verified review
I didn’t receive the item
Report review
Answer by theedge-sports.com
Mar 14, 2024
Hello David,
I'm very sorry to hear this.
We received your order on the 5th March late in the afternoon and dispatched it the following day. A slight delay occurred by An Post however the tracking (which you should have received at the time of dispatch) shows it was delivered on the 8th March.
We were unaware there was an issue with your order until this review.
I have emailed you further details and also contacted the courier.
Kind Regards
Mar 3, 2024
Verified review
Poor experience
Ordered and paid for a product online for Cork in store collection, email confirmed that I could collect the following day. Arrived to store and waited 20 minutes while the team apparently were 'getting my order ready'. Eventually I was told by another staff member the product was out of stock and would not be back in stock for months and I would be processed a refund. Waste of my time.
Report review
Answer by theedge-sports.com
16 hours ago
Hi Kieran, thanks for the feedback. We do text and email when orders are ready for collection. You ordered on a Sunday, the 8 hour processing in the original order email that you would have received is 8 "working hours" to give us adequate time to process the order, and try to prevent you coming in early and wasting your time.
Sorry for the stock issue, due to a warranty issue with a cateye computer.
Mar 1, 2024
Verified review
Not enough staff in store/ poor attitude.
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
Report review
Feb 6, 2024
Verified review
Issue with the order, no correspondence since
Report review
Jan 31, 2024
Verified review
Great store but poor gift voucher process, but good customer service when query was raised.
Guys you got to move with the times.
You offer gift vouchers but expect the buyer to get to your store to collthe voucher- really??
Report review
Jan 26, 2024
Verified review
Ordered online, shop did not have my order when I went to collect. Had to take an alternative. It took 35 minutes to find this out. Assistant was very good and apologetic. Someone messed up. Usually my experience is very good.
Report review
Dec 22, 2023
Verified review
Report review
Dec 20, 2023
Verified review
Super Team working at the Store. Very engaged and knowledgeable.
I have on occasion mentioned a particular product and potentially effort should be made to order it instore to prevent me and others going online. Personally, I prefer to support local business if I can get what I need so just a bit of feedback on that.
Report review
Dec 19, 2023
Verified review
I was unable to enter my voucher code from SCAR adventure race when shopping online. I contacted customer service and they never replied. I still have the €50
Voucher unused
Report review
Dec 16, 2023
Verified review
Poor communication
No response to an email query about returning an item by post.
No obvious information related to postage returns on website either (that I could find).
Report review
Dec 8, 2023
Verified review
Great service, I had an issue with an online order and the staff were very proactive and helpful. The online system could be improved, size of runners is incorrect in some cases and filters are misleading.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.