Very disappointed that bike didn't come with pedals which wasn't very obvious on website but the response was very quick when I raised the issue. I would suggest the website should prompt you to the fact that something as basic as pedals are not included especially for casual cyclists like myself. Other than that very prompt delivery but could do with some assembly instructions again for casual cyclists.
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1 year ago
Absolutely appalling. I paid €3451 for a bianchi road bike and I haven’t received it yet. When I ring up to enquire about it nobody is answering. Somebody actually picked up the phone and hung up. Robertbatterbee73@icloud.com
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3 months ago
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5 months ago
My order for oofos sandal was taken funds taken 2 days later I received an email telling they hadn't got my model on stock very disappointing!
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Answer by theedge-sports.com
3 months ago
Hi Gary, sorry about this. Unfortunately these Oofos are not well labelled, it falls off very easily. When this happens, it can lead to a mistake whereby the product is sold out as the wrong item meaning the stock is wrong until the next stock take. We do our best to prevent these issues occurring. Apologies for this. Unfortunately due to the pandemic, Oofos stock is non-existent / can't be ordered either.
Verified review
11 months ago
Order has not yet arrived. And delivery info yet.
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Answer by theedge-sports.com
11 months ago
Hi Thomas, your order info is as follows, which would have been visible at the time of order (and by logging into your account on our website):
Dispatch By: 11th October 2021
Delivery Date: 12th October 2021
I emailed you yesterday evening, not having seen your review, to inform you that we hoped to ship it by Wednesday 6th October - 5 days early ... Many thanks. Simon
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