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Top positive review
Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/
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Jan 22, 2024
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Jan 25, 2024
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The wheel was not brand new, with some scratches in the internal part of the aluminium. It was not used but, i'm sure, at least already been installed on a car
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Answer by hubauer-shop.de/en/
Jan 26, 2024
We sell original and new parts, transportation can cause damage/scratches to the products.
If the parts arrived damaged, you should of course inform our customer service, which unfortunately you didn't do.
Hubauer Team.
Jan 26, 2024
Verified review
Deliver what was ordered
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Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
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Answer by hubauer-shop.de/en/
Jan 4, 2024
Thank you very much for your feedback. We're glad to hear that you appreciate our competitive pricing. We understand that it can be difficult to find the right car parts at times and we strive to help make the process easier.
Hubauer Team
Jan 3, 2024
Verified review
Best shop
My experience with hubauer was the best possible for a costumer they help me through the hole process even helping me with some pieces wrong that they help me find out
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Jan 1, 2024
Verified review
Nonostante il periodo festivo i ricambi che mi occorrevano sono arrivati, naturalmente corretti per la mia BMW
Grazie
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Jan 20, 2024
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Good product (as promoted). Nice price.
Shipment took longer than expected (dued to external problems).
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Answer by hubauer-shop.de/en/
Jan 22, 2024
Thank you for your feedback. We are delighted to hear that you were satisfied with our product and pricing! We are sorry to hear that the shipment was delayed. At Hubauer-Shop, we always strive to provide excellent service and we take any delays seriously. We appreciate your understanding in this matter.
Your HUBAUER Shop Team
Jan 13, 2024
Verified review
Freude am bestellen
Perfect parts with perfect packaging and perfect shipping. Would recommend for BMW owners.
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Answer by hubauer-shop.de/en/
Jan 15, 2024
Thank you for your positive review! At Hubauer-Shop, we are dedicated to providing the highest quality BMW parts with excellent packaging and shipping. We appreciate your endorsement and look forward to continuing to serve BMW owners.
Your HUBAUER Shop Team
Jan 3, 2024
Verified review
Awesome
Easy to find, easy to buy, reasonably fast shipping, informative process.
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Jan 3, 2024
Verified review
Perfect 👌🏻
Perfect, great prices compares to Holland.
Fast shipping and well packed.
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Jan 3, 2024
Verified review
Too long delivery time. Customer service quick and good.
Rapidity of expedition, OEM parts. Very nice packaging.
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Jan 9, 2024
Verified review
Good response seeing it was ordered at Christmas time
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Answer by hubauer-shop.de/en/
Jan 11, 2024
Thank you for your positive feedback about your experience ordering from us during the holidays. At Hubauer-Shop, we pride ourselves on providing excellent customer service and quick deliveries. We are glad that your order met your expectations.
Thank you for your kind words about our selection of BMW parts. We take great pride in offering the best selection, and we are glad to hear that you have found what you were looking for. We strive to provide quality customer service and are always looking for ways to improve.
Your HUBAUER Shop Team
Thank you very much for your positive review. We at Hubauer-Shop are committed to providing customers with the highest quality BMW car parts and fast delivery. We appreciate your feedback and are grateful that you are happy with our service.
Jan 18, 2024
Verified review
All ok, service it's excellent
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Answer by hubauer-shop.de/en/
Jan 19, 2024
Thank you for the positive feedback! We are so glad to hear that our service was excellent. At Hubauer-Shop, we strive to provide our customers with the highest quality of service and parts so that they can enjoy their BMW vehicles for many years to come. Thank you again for your review!
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