hubauer-shop.de/en/Reviews

: 3,382Excellent

4.79

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certified since: Sep 26, 2018
updated on: Feb 8, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: Sep 26, 2018
updated on: Feb 8, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for hubauer-shop.de/en/

1,102 verified reviews in the last 12 months

3,382 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 5, 2022
I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time. Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order. Professional shop. Positive experience. Would buy again.
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the most relevant critical review


Mar 3, 2022
Je suis déçu du site Car comme stipulé sur le site ( entre le numéro vin pour avoir accès au piece de sont véhicule, hors j’ai était mis sur une mauvaise pièce sur 3 ce qui m’a fait commander est je me retrouve avec la mauvais pièce sans compter le retour à ma charge je perd presque 800€ a cause de hubauer-shop.de Pièce 876€ frais 500€ttc retour à ma charge 300€ sans parler des tva ect ect Le site a les bonne pièce mais reste mal géré. Est les clients paie les pots casser Effectivement je ne suis pas la première que hubauer shop fait perdre beaucoup d’argent Je reste déçu et je ne pense pas re commander chez hubauer .
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Reviews for hubauer-shop.de/en/

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(9)
(26)
 Verified review
5 days ago
I bought a part with one code, I changed it to another code during the purchase, the part does not fit, it is not worth to beautify it because of the shipping cost, no compensation is available.
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Answer by hubauer-shop.de/en/
5 days ago
Dear Mr. Sapoka, Sorry to hear that your order was not under your satisfaction. We are doing our utmost for our customers and look forward to seeing you soon in our Shop despite the actual situation. Your Hubauer Online Shop team.
 Verified review
9 days ago
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9 days ago
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 Verified review
Jan 3, 2023
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 Verified review
Jan 3, 2023
Péssimo serviço pós-venda, não recomendo. Enviaram 2x mal o kit que comprei, não se querem responsabilizar sendo que não é um erro de identificação das peças, expusemos a situação por e-mail várias vezes com fotografias a anexar e a solução foi deixar de responder e encerrar a reclamação. Não querem entender o problema respondendo coisas aleatórias. Pouco profissionais. ( nas fotos podemos ver, a primeira foi a peça que não pertence ao kit que comprei que é o do print na ultima foto. referencia na segunda fotografia que não consta no kit que comprei. )
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 Verified review
Jan 3, 2023
I asked a question a week ago abd nobody cared to answer!!!
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 Verified review
Jan 2, 2023
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 Verified review
Dec 10, 2022
It has been 5 months and I have not received my order or had my emails returned with any information
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 Verified review
Dec 9, 2022
El envío es súper lento....espero que en las próximas compras serán más puntuales
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 Verified review
Nov 27, 2022
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 Verified review
Nov 25, 2022
Very poor communication
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 Verified review
Nov 4, 2022
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 Verified review
Nov 2, 2022
 
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 Verified review
Oct 6, 2022
Hubauer accept orders and take your money when they have not got the item in stock. There is no communication and when you enquire about the status of your order, they just ignore you. If you are unlucky enough to encounter 'Ariane' you will be subject to negative attitude, unhelpfulness and unprofessional responses. My future dealings with this company will be limited to items it is impossible to get elsewhere.
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Answer by hubauer-shop.de/en/
Oct 6, 2022
Please excuse the inconvenience with your order. All of our staff are always trying to do everything possible to make sure you receive your order . Best regards Hubauer Team
 Verified review
Sep 26, 2022
To expecie. It is to difficult to order a objekt. Compare with for example Atodoc K Jesslen
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 Verified review
Aug 26, 2022
you can make your website for your customers more understandable
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Answer by hubauer-shop.de/en/
Aug 30, 2022
We appreciate your feedback and will take it into consideration.
 Verified review
Jun 3, 2022
I still have not received my order. I order the part on the 25 May, suggested shipping times at the time of order was 1-2 day. It appears that the order was not received to DHL until 31 May, https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?lang=en&idc=CS817151029DE&rfn=&extendedSearch=true. Now it looks like I won't receive the order until next week, nearly two weeks later.
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Answer by hubauer-shop.de/en/
Jul 2, 2022
We are sorry that you have had a negative experience with our shop. Please contact us via our homepage (contact form). Please forward us your order number with facts via the contact form. We will investigate the matter immediately. https://livezilla.hubauer-shop.de/chat.php?v=2&linkid=NmQ5MTM3ZmU1ZTgxNzk4MDkzYzhiM2QwZmQ2NTg1ZjY_
 Verified review
May 25, 2022
Products not in stcok
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Answer by hubauer-shop.de/en/
Jul 2, 2022
We are sorry that you have had a negative experience with our shop. Please contact us via our homepage (contact form). https://livezilla.hubauer-shop.de/chat.php?v=2&linkid=NmQ5MTM3ZmU1ZTgxNzk4MDkzYzhiM2QwZmQ2NTg1ZjY_
 Verified review
Apr 28, 2022
🤮🤮🤮🤮
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 Verified review
Apr 26, 2022
Long lead time for delivery
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