I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time.
Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order.
Professional shop. Positive experience. Would buy again.
Read more
Report review
Show all positive reviews
the most relevant critical review
7 months ago
I placed my order and also paid for it last Thursday, exactly a week ago.
You should have sent my items the very same day or at least the next.
It’s not my first order from Hubauer BMW and I was satisfied with your service until today. The items I ordered was ment to be gifts for myself for this Christmas. I wanted to have some me time and work on the car fitting the M performance front lip spoiler.
I didn’t even get a notification about you sending my package, so I guess it’s not even on it’s way to me so it’s no surprise it won’t be here for Christmas. I feel very disappointed. Your company used to provide professional service.
Please get someone asap to pick my items, pack it and send them to arrive at least in this year.
Read more
Report review
Show all critical reviews
Reviews for hubauer-shop.de/en/
Filter
Sort byRelevance
(52)
(28)
Verified review
6 months ago
Report review
Verified review
6 months ago
Report review
Verified review
6 months ago
Report review
Verified review
7 months ago
Report review
Verified review
8 months ago
Report review
Verified review
8 months ago
Report review
Verified review
7 months ago
I placed my order and also paid for it last Thursday, exactly a week ago.
You should have sent my items the very same day or at least the next.
It’s not my first order from Hubauer BMW and I was satisfied with your service until today. The items I ordered was ment to be gifts for myself for this Christmas. I wanted to have some me time and work on the car fitting the M performance front lip spoiler.
I didn’t even get a notification about you sending my package, so I guess it’s not even on it’s way to me so it’s no surprise it won’t be here for Christmas. I feel very disappointed. Your company used to provide professional service.
Please get someone asap to pick my items, pack it and send them to arrive at least in this year.
Report review
Verified review
10 months ago
It is one of the worst webshops I shopped in years. No communication, they don't give you information 1 week after you paid the order. I don't know when the stuff will be sent or delivered.
It is also damaging Trusted Shop as I saw on their website - This shop meets the Trusted Shops quality criteria.
If this is your quality criteria, then I will never shop on the site that has your logo.
Report review
Verified review
5 months ago
I did not receive goods form you, so I made claim over the phone. Nobody contacted me. Now I made one over email and I am waiting.
Je vous ai fait une commande le 20/07.J'ai du faire une erreur dans le paiement par carte. M'étonnant de ne pas recevoir ma commande, je vous ai envoyé une dizaine d'emails dont vous m'avez très courtoisement accusé réception, mais vous n'avez répondu à aucun contrairement à vos engagements, ce qui m'a fait perdre beaucoup de temps. J'a finalement repassé ma commande aujourd'hui avec succès.
A fuir, ce moque de ses clients honteusement...
J'ai commandé en mai des pièces pour mon X3, j'ai reçu 15 jour plus tard une partie de ma commande dans un emballage en partie détruit et "rafistolé" par le transporteur que j'associe à mon mécontentement ; GLS à fuir également. Depuis deux mois je me bats avec un service client totalement incompétent et qui se moque éperdument de mes demandes.
Report review
Verified review
1 year ago
I have been allowed to order spare parts, than to pay for them, only to receive the information that spare parts are not obtainable at all!
From the perspective of the customer, it is necessary to know that I would receive the goods once I make a transaction. In other words, I should not be allowed to pay the goods before I have a confirmation dealer actually can deliver them.
Report review
Verified review
6 months ago
Hello everyone
I spend 150€ I total included 31€ for shipping from Germany to Ireland, 2 weeks gone by still no package. If I track the package still in Germany 2 weeks later. Definitely if you shop with hubaure make sure to check daily with them . I’m very disappointed
Report review
Verified review
9 months ago
Still have not received my product. Ordered nearly 10 days ago, no contact from the company to say what is going on.. I was told I would have it within 3-4 days when ordering. Please if you can help me find out whats happening with my order it would be greatly appreciated
Report review
Verified review
9 months ago
Well, my question is, why parts are available in the website when you buy it and after I paid, sorry not in stock, I think shop dosent want to sell it, because was 30% off
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.