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Top positive review
Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
I like the variety of products, fast international delivery and definitely lovely touch with sweet gift.
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Answer by hubauer-shop.de/en/
Feb 9, 2024
Thank you so much for the kind words! We are glad that you appreciate our variety of products, fast international delivery, and sweet gift. At Hubauer-Shop, we strive to provide our customers with the best experience possible. We look forward to serving you again in the future.
Jan 20, 2024
Verified review
Good product (as promoted). Nice price.
Shipment took longer than expected (dued to external problems).
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Answer by hubauer-shop.de/en/
Jan 22, 2024
Thank you for your feedback. We are delighted to hear that you were satisfied with our product and pricing! We are sorry to hear that the shipment was delayed. At Hubauer-Shop, we always strive to provide excellent service and we take any delays seriously. We appreciate your understanding in this matter.
Your HUBAUER Shop Team
Jan 25, 2024
Verified review
Kindness and perfection
Simple ordering process, very kind customer service team, fast delivery and perfect product.
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Feb 9, 2024
Verified review
Precisi, veloci e informano costantemente sullo stato della spedizione.
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Jan 25, 2024
Verified review
Delivery according to schedule
Original parts, delivered according to schedule announced at order time
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Jan 25, 2024
Verified review
Serious communication, fast shipping, original parts, fair prices.
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Jan 31, 2024
Verified review
like: prompt respond, possible do better: improve parcel tracking
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Answer by hubauer-shop.de/en/
Feb 1, 2024
Thank you for taking the time to share your feedback about your experience with Hubauer-Shop. We appreciate your kind words regarding the prompt response and understand that there may be room for improvement when it comes to parcel tracking. We will be sure to take your feedback into account as we work to deliver the best possible service.
Thank you for your support.
Feb 5, 2024
Verified review
Great job
Extra shop. Even outside Germany, fast and efficient shipping.
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Answer by hubauer-shop.de/en/
Feb 7, 2024
Thank you for your positive review. We at Hubauer-Shop are committed to providing excellent customer service and fast, reliable delivery of BMW car parts. We value your feedback and we are pleased that you enjoyed our services. Thank you for your support.
The item was reasonably priced compared to other sellers.
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Jan 25, 2024
Verified review
Perfect to buy stuff and pretty happy with the quality!
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Jan 22, 2024
Verified review
Fast and well packaged
Highly recommended
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Jan 25, 2024
Verified review
Amazing products and super fast shipping!
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Jan 27, 2024
Verified review
Everything was as expected, great value!
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Answer by hubauer-shop.de/en/
Jan 29, 2024
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Jan 31, 2024
Verified review
good service
quick delivery (België)
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Answer by hubauer-shop.de/en/
Jan 31, 2024
Thank you for your positive feedback! We at Hubauer-Shop are delighted that you were pleased with the fast delivery and our service. We strive to provide excellent customer service and deliver quality BMW car parts in a timely fashion. Thank you for your kind words!
Feb 16, 2024
Verified review
fast shipping,fast customer service
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Answer by hubauer-shop.de/en/
Feb 21, 2024
Thank you for your great feedback! We appreciate your comments about our fast shipping and customer service. At Hubauer-Shop we strive to provide excellent customer service as well as quality BMW car parts. We are pleased that we were able to meet your expectations. Thank you for being a valued customer!
Jan 28, 2024
Verified review
Excellent service, very helpfull .
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Answer by hubauer-shop.de/en/
Jan 29, 2024
We are glad to hear that you are satisfied with your order and the excellent service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Jan 25, 2024
Verified review
Very good
Great services, genuine products
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Feb 6, 2024
Verified review
Alles super jederzeit wieder.
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Answer by hubauer-shop.de/en/
Feb 6, 2024
Es freut uns, dass Ihre Bestellung zu Ihrer Zufriedenheit gefallen ist.
Wir sind stets bemüht, den besten Service und qualitativ hochwertige Original BMW Produkte zu bieten.
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen,
Wir freuen uns, Sie bald wieder im HUBAUER Shop begrüßen zu dürfen!
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