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Most relevant positive review
Jun 27, 2024
Verified review
Highly professional service with their web and email/phone and they'll ask always if you sended wrong part request which is not responding that right VIN. Fast service and delivery and they maybe the best prices in Europe for the BMW original parts.
Always happy, five stars out of the five!
I've been trusting them and every order (roughly 20+) have come on time.
If not, I've been informed about delays, but delays ain't their reason, because original parts are coming warehouses some where behind original company.
I Have trust and I'm still more than happy to order from their house.
Could recommend this kinda of service to everyone!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
I like the easy of doing the order and the stock availability. On the other hand, I do not like that hubauer charges the VAT to the users that are outside of EU, when doing the import in my case Colombia I have to pay again the IVA. You should check this part.
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Answer by www.hubauer-shop.de/en/
Oct 16, 2023
Thank you for your feedback! We are pleased to hear that you appreciate the convenience of ordering and our stock availability. We understand your concern about VAT charges, and we regret that this was not clearly explained to you. Our policy is to be transparent with our customers and provide them with all necessary information about taxes before purchase. We hope you will continue to be a valued customer of Hubauer-Shop.
Your HUBAUER Shop Team
Oct 11, 2023
Verified review
They are fine, but they published a product for purchase on their website even though it is not available in their stock, after the order I received an email from them about the lack of the product and then I had to cancel the order, simply what is not in stock should not be published on the website.
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Answer by www.hubauer-shop.de/en/
Oct 11, 2023
Thanks for your feedback.
Hubauer Team
Oct 10, 2023
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Oct 10, 2023
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Oct 10, 2023
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Oct 9, 2023
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Gearbox knob Bmw Performane
I am very happy with the purchase, I recommend the gearbox knob and the seller 100%
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Answer by www.hubauer-shop.de/en/
Oct 11, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Your Hubauer Online Shop
Thank you for sharing your positive experience with us!
Oct 4, 2023
Verified review
Good website to Search and buy BMW components.
Everything arrived perfectly and fits well. It took a bit more time than a Amazon order but not bad.
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Answer by www.hubauer-shop.de/en/
Oct 5, 2023
Thank you for your review and for choosing Hubauer-Shop for your BMW car parts! We are glad that the components arrived perfectly and fit well, even though the delivery took a bit longer than anticipated. We strive to provide our customers with the highest quality products and services, so your feedback is highly appreciated.
Oct 4, 2023
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Oct 3, 2023
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Prachtige sierlijst voor onze Mini Cooper S
Goed betaalbaar en van top kwaliteit, zeer compleet geleverd
Heel tevreden
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Oct 3, 2023
Verified review
Excellent A++++
Excellent communication, delivery on time, item as described! Highly recommended! A++++
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Oct 2, 2023
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Great service, genuine pieces.
I like how fast the store ships the items. Also the fee rates for international shipments are low which is great. I have not yet installed the piece I oredered, but it looks as legit as it can get.
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Answer by www.hubauer-shop.de/en/
Oct 4, 2023
Thank you for taking the time to review Hubauer-Shop.
Oct 2, 2023
Verified review
Bmw 320d xdrive
Ottimo acquisto di accessori originali e consegna puntuale
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Answer by www.hubauer-shop.de/en/
Oct 5, 2023
Thank you for your positive review and kind words. - we appreciate it very much.
Your Hubauer Online Shop
Oct 2, 2023
Verified review
Great service
Delivery as expected
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Answer by www.hubauer-shop.de/en/
Oct 2, 2023
Thank you so much for your review! We are thrilled to hear that you experienced great service and delivery as expected. We strive to offer an excellent customer experience and it’s great to know that we’ve achieved that. Thanks again for your feedback!
Oct 1, 2023
Verified review
Very fast good
Thanks
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Answer by www.hubauer-shop.de/en/
Oct 5, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Your Hubauer Online Shop