Best Buy Cyprus

Reviews:

Dear Nick Pollard, Thank you for sharing your feedback about your experience with us. We apologize for any inconvenience caused by the lack of tracking information and the unresponsiveness on the chat. We understand the importance of providing timely updates and responsive customer support. Tracking information is typically sent via text message and email, and it is also available in your account for easy access. We apologize if there was any miscommunication or difficulty in accessing this information. Regarding the chat, we apologize if our availability hours were not clearly communicated. Our chat support operates from 9am till 2pm on weekdays to ensure we can provide focused assistance during that time frame. We understand that this may not align with your specific needs, and we apologize for any frustration caused. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We are continuously working to improve our communication channels and provide better support to our customers. If there is anything specific we can assist you with or if you have any further inquiries, please do not hesitate to reach out to our customer support team via email or phone. We are committed to resolving any outstanding issues and ensuring your satisfaction. Once again, we apologize for any inconvenience caused, and we thank you for your feedback. Best regards, Best Buy Cyprus

Dear Meshari Aladwani, Thank you for sharing your feedback regarding the delivery of your order. We appreciate your honesty, and we apologize for any inconvenience caused by the perceived delay. We want to clarify that we state a delivery timeframe of 2-6 working days on our website, and your order was placed on July 12th, 2023, and you received it on July 18th, which falls within the specified timeframe. We are glad that your order was delivered within the promised time frame. We understand the importance of receiving orders in a timely manner, and we strive to meet our delivery commitments. Your satisfaction is our priority, and we are committed to providing transparent and accurate information to our valued customers. If there are any further concerns or inquiries, please feel free to reach out to us. We are here to ensure your continued satisfaction. Thank you for your understanding, and we appreciate your support. Best regards, Best Buy Cyprus