Everything is fine, but there are a few important points
1. Zippers. This is the biggest problem. Zippers looks reliable, but keeps getting jammed in some places. Therefore, there are problems with opening/closing the backpack. You will not be able to quickly open/close the backpack. And it happens all the time. This is terrible! For this price of a backpack, this should not be the case
2. No laptop pocket. If it's an EDC backpack, there should be a laptop pocket. It is hard to imagine that in 2022 there is no such pocket. And it is not mentioned anywhere in the description. It's weird.
3. EMS messed up with the track number, because of which the parcel was almost lost and the delivery was delayed.
Item was top quality but was sent the wrong size, was probably my fat fingered mistake while ordering. But my reason for not giving 5 stars is that the customer has to cover the cost of returning the item and re-order another. The problem is, return shipping to Poland from Canada is almost half the cost of the jacket itself, plus if you re-order another, you are hit with the shipping cost again. So I guess lesson learned. Now I'm stuck with trying to sell it privately to recover some of the cost.
I had my problems finding the right pants size - info on the inch sizes (length/width) could have helped.
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Verified review
Dec 21, 2022
Was told I had to pay to ship something back. I thought I bought it from the US shop but apparently had to ship overseas and that would have cost more than the pants I bought. Kind of lame if you ask me…
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Verified review
Dec 20, 2022
Kurtka ma mega slabe zamki,uzyta jest z materialu badziewnego,Co prawda nie przepuszcza wody ale nie jest ciepla kurtka ,ja jestem zawiedziony I nie kupie nic waszej firmy wiecej, brytyjskie kurtki za £50 sa zrobione lepiej niz wasza za 130
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Answer by helikon-tex.com/en_eur/
Dec 22, 2022
Bardzo nam przykro, że nie jest Pan zadowolony z kupionej kurtki. Jeśli produkt nie spełnia Pana oczekiwań, ma Pan oczywiście prawo go zwrócić. W razie pytań zachęcamy do kontaktu z naszym działem Customer Service: mailowo pod adresem shop@helikon-tex.com lub przez formularz na stronie www.helikon-tex.com.
Verified review
Dec 11, 2022
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Verified review
Dec 3, 2022
The product is ok, good and functional, just a long wait, very long, to get it available for sale. Anyway usually Helikon Tex has good products, well made and with quality materials.
Everything is fine, but there are a few important points
1. Zippers. This is the biggest problem. Zippers looks reliable, but keeps getting jammed in some places. Therefore, there are problems with opening/closing the backpack. You will not be able to quickly open/close the backpack. And it happens all the time. This is terrible! For this price of a backpack, this should not be the case
2. No laptop pocket. If it's an EDC backpack, there should be a laptop pocket. It is hard to imagine that in 2022 there is no such pocket. And it is not mentioned anywhere in the description. It's weird.
3. EMS messed up with the track number, because of which the parcel was almost lost and the delivery was delayed.
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Verified review
Sep 29, 2022
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Verified review
Sep 28, 2022
Very Fast
A very fast Delivery!
And a Good , usefull Gear !
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Verified review
Sep 26, 2022
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Verified review
Sep 6, 2022
Shipping tends to be a bit slow, but that's it. Everything else is great!
The company is great and produces a variety of good quality products for a fair price. Overall the shop works great (as it should be) except for the loading speed. That should really be a little bit faster.
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Verified review
Aug 6, 2022
Every item sent was the wrong size, deceptive advertising. Repeated emails prove this with pictures from their size chart and no corrective action other than send the stuff back at your cost which was greater than the cost of the clothes. out almost 500 usd. Larger shirt is 59cm x 2 = 118cm or 46 inches US. Larger pant is 46.5cm x 2 = 93cm or 36 inch.
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