reuter.comReviews:
238 reviews in the last 12 months704 total reviews
Excellent
TrustmarkValid
Top positive review
12 days ago
Verified review
The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
Read more
Top negative review
Sep 21, 2023
Verified review
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
Read more
Reviews for reuter.com
May 5, 2023
Verified review
The Reuter site is easy to navigate. All stages of purchase are easy.
Shipping to South West Ireland in under one week. The items were very well packed.
Buying from Reuter is exact, with no hidden charges.
You can be confident shopping with Reuter.
Report review
Nov 3, 2023
Verified review
Happily ordering a third time from Reuter. The first two orders went absolutely smoothly -- great competitive price, fast shipping, quality products. Keep it up and Reuter will remain my #1 stop for lighting and bathroom ware.
Report review
Jul 12, 2023
Verified review
Excellent support
I telephoned Reuter in Germany and received excellent advice and assistance in English. The smart toilet and everything needed to assemble it arrived promptly in Ireland a few days later. A great service at a great price.
Report review
Dec 20, 2023
Verified review
Things were delivered in a timely manner. Lots of selection. Just be advised that they always have sales, so you don't need to rush in and order immediately, the sale will probably last longer.
Report review
Aug 20, 2023
Verified review
Helpful and responsive seller
Reasonable prices! Good communication with the seller. Prompt and helpful responses. Periodic updates regarding the status of my orders.
The goods arrived on time and we very well packaged.
Report review
Nov 27, 2023
Verified review
Good quality Grohe shower system
Items as described. Delivery was within a week. Overall always a good buying Grohe kit as it is proper quality. Just need to make sure it has a decent flow rate due to the ecojoy features.
Report review
Jul 21, 2023
Verified review
Excellent experience
Rich choice of products, very well-presented with photos and detailed specs
Nicely-designed website
Prompt communication by email and in English
Clear terms of delivery and return
Report review
May 13, 2023
Verified review
Problem with links
The only issue I had was sending links of the goods. Whichever link I sent only directed to the homepage. Otherwise everything is just perfect!
Report review
May 6, 2023
Verified review
Amazing choice of high-quality products, punctual delivery, excellent client service. And a very well done, user-friendly website/webshop.
Report review
Sep 25, 2023
Verified review
Good shop!
Fast and precise. I ordered items and they contacted my for some missing items that I should’ve ordered as well. Good service!
Report review
Sep 10, 2023
Verified review
Really helpful and responded fast and efficiently. I Was able to buy exactly what I needed with their help through email
Report review
Dec 24, 2023
Verified review
Good delivery time, but a bit more expensive than the others.
Shiping to different countries is a big plus
Report review
Oct 14, 2023
Verified review
nice service in general
Fast email response to questions. Good advice. Nice service in general.
Goods yet need to be delivered.
Report review
Aug 3, 2023
Verified review
Great shopping experience, shipping to IRL and absolutely no delays. Item arrived perfect. Thank You.
Report review
Jul 23, 2023
Verified review
Excellent service. Great communication. Very good prices for such high quality. Highly recommended.
Report review
Jun 7, 2023
Verified review
Very professional.
Did several orders with them and everything is running extremely professionally. Warm recomendation!
Report review
Dec 24, 2023
Verified review
Perfect service
Goods were delivered as promised on time. Palace toilet seat perfectly matched. Great service.
Report review
Oct 6, 2023
Verified review
I liked the ergonomy of the website, the quality of the products and the detailed comunication
Report review
Jun 11, 2023
Verified review
Very large range of products. All the product data sheets easily accessible. Good price.
Report review
Nov 6, 2023
Verified review
Good
Lots of items for bathroom design, excellent store. They are precise and effective.
Report review