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Top positive review
12 days ago
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The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
product exactly as described; delivery well announced. Well packed too.
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2 days ago
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Claim was very well handled, thank you for the good customer service!
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3 days ago
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Very professional store from start to delivery!
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8 hours ago
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Client experience and support
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Apr 11, 2024
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👍🏻
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2 days ago
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3 days ago
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4 days ago
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6 days ago
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Apr 11, 2024
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Apr 10, 2024
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Apr 1, 2024
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Mar 31, 2024
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Mar 31, 2024
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Mar 8, 2024
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Quick shipping good products
I have ordered from the shop on many occassions. Most of the time good and quick service. Products of good quality. Reclamation part works less satisfactory.
So if you are sure about the product this is the shop to choose.
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Feb 28, 2024
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Aanrader
Door een verkeerde bestelling heb ik de douchebak moeten wisselen , alles is enorm goed verlopen.
De vriendelijkheid was uitstekend alsook de terug storting.
Aanrader.
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