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Top positive review
5 days ago
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The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
product exactly as described; delivery well announced. Well packed too.
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Mar 26, 2024
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8 days ago
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👍🏻
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8 days ago
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9 days ago
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Apr 1, 2024
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Mar 31, 2024
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Mar 31, 2024
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Mar 23, 2024
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9 days ago
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The price and quality of the delivery
The price for delivery indication should be more clear on the website; free delivery is ONLY in Germany; even though a delivery to the south of Germany would be way further from the warehouse as compared to where I live in Belgium I still needed to pay quite a lot (order for about 3500 euro).
The delivery itself was done at the border between the street and the driveway; not to the doorstep which made me gather around some people to transport the goods into the house.
The goods itself were greatly packed and wrapped about the best I've seen ever!
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Answer by reuter.com
8 days ago
We apologise you aren't satisfied with our terms and conditions.
Mar 8, 2024
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Quick shipping good products
I have ordered from the shop on many occassions. Most of the time good and quick service. Products of good quality. Reclamation part works less satisfactory.
So if you are sure about the product this is the shop to choose.
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Feb 28, 2024
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Aanrader
Door een verkeerde bestelling heb ik de douchebak moeten wisselen , alles is enorm goed verlopen.
De vriendelijkheid was uitstekend alsook de terug storting.
Aanrader.
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Mar 7, 2024
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I appreciated that the staff personally checked the order and advised on the combination of products. Fast delivery.
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Feb 23, 2024
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Great products at great prices. Fast delivery and good aftersales service. Recommend highly!
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Feb 18, 2024
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Excellent delivery of a unik article.
Fast and very good service during the whole proces.
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