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Top positive review
Oct 18, 2023
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Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no
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Jan 31, 2024
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Jan 31, 2024
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kjapp levering,rimelig pris.
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Jan 31, 2024
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Precise and polite service.
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Jan 31, 2024
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Kjempe godt og faglig hjelp. Kjøleskapet har fått ny liv. Takk for hjelp med tilpassing av riktige deler. Kjøpte kjøleskap hylle og hengsler. Alle deller har super kvalitet. Absolutt anbefales
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Jan 31, 2024
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Jan 31, 2024
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Rask levering og super kvalitet!
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Jan 31, 2024
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Raskt levert
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Jan 31, 2024
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Fort levert, god utvalg av deler.
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Jan 30, 2024
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No issues whatsoever
Part ordered was shipped as requested, and fits and functions as advertised.
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Jan 30, 2024
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Lang leveringstid.
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Jan 30, 2024
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Jan 30, 2024
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Jan 30, 2024
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Kjapp og delen passet supert
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Jan 30, 2024
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Bra produkt - litt lang leveringstid
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Jan 30, 2024
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Jan 30, 2024
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Jan 30, 2024
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Reservedelen passet, og rask levering
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Jan 30, 2024
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For et firma
Alltid gode priser og rask levering.
Delene er akuratt som beskrevet, med god passform
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