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Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Når vaskemaskina bare kom med en error melding, var det bare å skru opp og finne feilen. Defekt termostat!
Fant raskt ut hva det var, enda raskere fant jeg riktig del på fixparts. Bestilte delen og 3 virkedager etter ble den levert på døren. Den nye delen passet perfekt og maskinen fikk en testrunde før jeg satte på klær til vask. Den funket umiddelbart og har gått daglig siden.
Strålende fornøyd. Anbefales!
(Bilde fra nettsiden beskriver akkurat delen jeg mottok.)
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Mar 20, 2024
Verified review
good experience
not gonna lie, the website is kinda sketchy so i was scared to buy something from you. but ordered, and it worked out pretty fine. so thanks for that. and it was very helpful the way you could fill out information so it popped up the right stuff for the thing u need it for.
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12 days ago
Verified review
Hurtig levering bestilte på onsdsg før kl 13. Levering kl 16.00 fredag . Pumpa passet til beskrivelsen og maskinen fungerer utmerket. Veldig god info angående modellspekter og delenummer.
Sparte innvestiringen i ny oppvaskmaskin.
Bernt Bergstad
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7 days ago
Verified review
Quick and helpful customer service.
The part came quickly. The part was damaged, but it only took a quick email to customer service and a new part was received a few days later. Very helpful and effective customer service.
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12 days ago
Verified review
After å quick and efficient respons to my order it unfortunately went missing in transpprt. Your customer support took charge and sent me å new one. Without charge. Great service!
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9 days ago
Verified review
Improve search function. modellnumber and serialnumber. you had the product i was looking for, but it took some time cross checking with serialnumber and model number.
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Apr 3, 2024
Verified review
Super ordering and delivery process!
Quite efficient web-page, and easy to identify the correct part I was looking for. Delivery was speedy, and Posten is a very precise and trustworthy transporter.
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Mar 27, 2024
Verified review
Enkelt å finne riktig komponenter på nettsiden. Rask ekspedering. Veldig fornøyd med hele opplevelsen. Nettbutikken anbefales. Hilsen Bjørn Nygård
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10 hours ago
Verified review
Easy orientation on the web, simple checkout, relatively fast delivery. Package was very neatly packaged and all around experience was very good.
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Mar 23, 2024
Verified review
It was easy to find parts of electonic devices I needed to change. Environment- and budget friendly. Great
delivery service.
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4 days ago
Verified review
The delivery was excellent, but I ordered a wrong part, my fault. Maybe I can return it and order the correct part?
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9 days ago
Verified review
Stort utvalg og kjapt levert
Svært godt utvalg gjør det lett og enkelt å finne varene jeg trenger, og det på et sted. Kjapt levert hjem.
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Mar 19, 2024
Verified review
Easy to order.
Found all parts I needed for multiple devices.
Shipment went superfast.
Highly recommended.
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11 days ago
Verified review
As able to find a part for my record player that that i didn’t find any place else. Fast shipping.
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